Johnson & Johnson MedTech is currently seeking a Manager, Global Education Strategy & Content Development for Joint Reconstruction, ideally located in Palm Beach Gardens, FL; however, Raynham, MA, Warsaw, IN and remote work may be considered.
At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Position Overview.
The Manager, Global Education Strategy & Content Development for Joint Reconstruction, will be responsible for developing the learning strategies, content, and programs for our commercial organization as well as for our external/clinical customers in the United States (US), Europe, Middle East, and Africa (EMEA), Asia Pacific (ASPAC) as well as Latin America (LATAM).
The Commercial Education strategy and content will elevate the competencies of our field-based organizations and ensure a high level of global consistency.
For Professional Education, this role aims to set the industry standards for creating a learner journey from awareness to mastery using innovative blended learning strategies, enabling successful adoption of Johnson & Johnson MedTech Joint Reconstruction implants, technologies and techniques in the relevant global markets in collaboration with Marketing, R&D;, Sales Leadership, Healthcare Compliance, and other functional partners, as well as the respective regional education teams for effective and consistent execution.
Duties & Responsibilities:
* Partner with cross-functional and commercial leaders to understand global and regional business strategy and commercial models.
* Craft end-to-end clinical and skills-based learning strategies and curricula design for our current and future Joint Reconstruction and Enabling Tech portfolio.
* Develop educational content and assets across a wide range of mediums (online courses, video assets, VR/AR, hands-on training protocols, teaching aids, simulation tools, etc.).
* Lead external contractors and vendors to support content build according to project timelines and budgets.
* Collaborate with regional education and commercial partners to ensure global consistency, quality, and effectiveness.
* Develop content and strategies to effectively utilize the online platforms of Johnson & Johnson MedTech, such as Johnson & Johnson Institute, SUMMIT, Learner Experience Platform (LXP, etc.).
* Collaborate with Key Opinion Leaders and digital learning teams to develop and drive educational event formats for face-to-face and virtual channels, including VR/AR, simulation, webinars, telementoring, etc.
* Evolve and execute global train-the-trainer programs to support global expansion of Joint Reconstruction and Enabling Tech portfolio.
* Actively own and manage asset life cycles by ensuring all learning content is current, copy approved and compliant with all requirements.
* Create user-friendly asset library to ensure global access to content.
* Identify and evaluate trends in learning media and technology-based performance development solutions to maximize effectiveness and innovation of training programs.
Qualifications:
REQUIRED:
* Bachelor’s degree.
* 5 years of medical device experience.
PREFERRED:
* Experience working in a commercial function (field, sales, marketing, etc.).
* Experience as an orthopedic/medical device educator.
* Experience translating business strategy into educational solutions (Professional, Commercial and Marketing Education) that support the company’s business goals.
* Experience designing, developing, and delivering educational content for virtual, in-person, internal and/or field-based/HCP audiences.
* Experience using and/or implementing modern educational technologies.
* Experience in technology-assisted surgery and/or capital equipment.
KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS:
REQUIRED:
* Strong clinical expertise in Joint Reconstruction.
* Excellent written and verbal communication skills.
* Experience leading projects or initiatives.
* Aptitude for practical problem solving.
* Strong sense of ownership and accountability, ability to self-direct and self-govern.
* Familiarity with adult learning principles.
* Proven track record of delivering high-quality educational content on time and in budget.
* Ability to collaborate and lead across functions, job levels, and a matrix organization.
* Ability to effectively create and deliver presentations to a variety of audiences including learners, colleagues, and senior leaders.
* Purposeful orientation aligned with passion for providing the best patient care possible.
* Ability to adapt to and deliver in a dynamic work environment.
* Effective interpersonal skills that include professionalism, maturity, and a team mentality.
* Genuine interest in ongoing professional development of self and others.
* Proficiency with MS Office and virtual meeting applications.
PREFERRED:
* An in-depth understanding of the Johnson & Johnson MedTech Joint Reconstruction product portfolio including enabling technologies.
* Experience working in a commercial function (field, sales, marketing, etc.).
* Experience as an orthopedic/medical device educator.
* Experience designing, developing, and delivering educational content for virtual, in-person, internal, and/or field-based audiences.
* Understanding of selling strategies.
* Ability to process complex situations with opposing inputs and decide the best path forward.
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