⚡ ¿Do you dare to lead the digital transformation to create a more sustainable world?? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, Big Data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 135,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you!
Tasks: Customers’ portfolio debt management: Overdue & entity DSO follow up: internal & external possible disputes. It will require to interact to key customer contacts or internal business or support ones. Being proactive and being able to influence and be heard. And if any issue, raise the point on time to resolve any potential dispute. Ensure payment terms and prompt payment discounts are compliance. Follow up customers’ payment profile. Coordinate with Front Office & Customer Support teams if any claim. Coordinate with credit risk department if any overdue so default should be reported or there is a concern. Also if credit blockage applies or risk filter is operative. My DSO manager usage: it means follow up customers’ portfolio with debt status, actions, programming next actions to avoid overdue and ensure we have 100% debt qualified. Report EoM aging of the considered entity. Be Portugal debt business partner for FO, promoting cash culture across the different teams. Support, prepare and expose Portugal Credit Committee in a monthly basis. Coordinate and supervise different departments with regards to customers and credit KPIs linked to: competency centers, treasury and accounting to ensure the correctly allocation of cash in, statements update, entity reporting and bank guarantees delivery if any. Follow up customers’ bad debt. Challenge current recovery process and propose improvements, if considered, along collection and disputes resolution in the different Bus. SAP/Oracle management: extract aging, review credit filters if any customer is blocked coordinating with credit risk team.
Soft: Customer orientation - high Problem Solving - high Collaboration is key Communication (high) Active listening Resource management Accountability Critical thinking
Technical Portuguese, English compulsory. Spanish (desired). Conflict management Debt Management Debt analysis – account reconciliation. Data entry accuracy Negotiation. Collection processes knowledge. Example: identify debt, confirm payment status, confirm incidence, solve internally, solve externally, negotiate, payment promise, payment plan, report default if not collected. Credit KPIs: DSO, Overdue, Opportunity cost. Desired credit risk mitigation actions (how to negotiate, risk insurance management: basics). IT/ERP expertise: Oracle knowledge is desired. SAP knowledge. Sales Admin modules must. MyDSO tool knowledge is a +.
What will you get? We adapt to you!: With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. ♂️ Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you!: With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! ♂️ From dance classes to booking a hotel spa, we offer an agreement with AJ by Gympass so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you!: With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. You will have life insurance for your protection. We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. As part of our #SEGreatPeople, you will have access to an online store of Schneider Electric products with exclusive prices and super discounts. With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Why Schneider Electric? As a proudly people focused company, you will find a dynamic and personal environment, and attractive development opportunities. Our flexible work models ensure a balance between family and work life, fostering personal growth, performance, and cooperation. We continuously create an inclusive, respectful, and cooperative environment because together, we dare to innovate and bring our bold ideas to life. Great people make Schneider Electric a great company.
Disclaimer We are always searching for exceptional people, passionate about customers, who break molds and think disruptively. If you are motivated by constant learning, we definitely want to meet you! Best of all? In our inclusive environment, we firmly believe that diversity is a source of strength and creativity. Here, authenticity is a superpower! We are committed to creating a workplace where every voice is heard.