Description
Front Desk Representative
Location: Ponte Vedra, Jacksonville Florida
This is a very unique opportunity in the housing industry! We have a proven track record of hierarchy involving our Front Desk Representative receiving training to develop their career long term with lots of growth opportunities!
Description
The Concierge/Front Desk Representative serves as the first impression of the property, managing high volumes of customer interactions and resolving inquiries professionally.
Responsibilities
1. Provide excellent customer service to residents, board members, vendors, and visitors.
2. Answer high volumes of calls and manage customer requests.
3. Monitor emergency systems and maintain building security.
4. Record and resolve complaints/issues.
5. Assist the property manager with assigned duties.
6. Follow safety procedures and ensure a secure environment.
Requirements
1. Strong customer service, interpersonal, and communication skills.
2. Proficiency in Microsoft Office applications.
3. High school diploma or equivalent.
4. Reliable Transportation
5. Able to work M-F in office (Full-Time)
6. Go-getter attitude
7. Working collaboratively with the team
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