At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.
Join an international organization that has been helping over 16 million people worldwide for more than a century!
Do you have sales experience and wish to contribute to a team that assists clients on a global scale? If so, we are looking for you!
About the Position
You will be part of an Elite Team responsible for implementing best practices and testing new products and materials to enhance the customer experience.
Your Responsibilities
1. Manage incoming calls in French, assisting customers with insurance-related services.
2. Respond to calls from consumers who have recently purchased a device and wish to register it.
3. Collect and verify all necessary information to complete the product registration.
4. Explain the terms of the legal warranty, offer insurance, and additional coverage options.
5. Apply effective sales techniques, professionally handle objections, and guide customers through the insurance process.
6. Maintain excellent customer service, adapt to changes, and meet set objectives.
7. Provide relevant feedback to improve processes and best practices.
8. Ensure accurate data entry for client registration and insurance management.
9. Comply with company policies and regulatory rules.
Your Profile
1. Fluent in French, with a good command of English and Spanish (B1 level).
2. Customer service-oriented, with a friendly and professional approach.
3. Minimum of 1 year of experience in (tele)sales, with strong negotiation skills.
4. Dynamic, rigorous, diplomatic, and an excellent communicator.
5. Team spirit, proactive attitude, and a passion for quality customer service.
6. Comfortable with Microsoft Office and CRM systems.
Benefits
1. Competitive salary with high commissions on sales.
2. Meal vouchers.
3. Life insurance covered by the company.
4. A young, dynamic, and international work environment, with modern and comfortable conditions.
5. Opportunity to take English or Spanish courses.
Location
Remote position based in Spain.
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