Social network you want to login/join with:
Course Counsellor (High English + High Dutch + Intermediate Spanish)
Client: Ideal Education Group
Location: Madrid, Spain
Job Category: Other
EU work permit required: Yes
Job Views: 1
Posted: 29.03.2025
Expiry Date: 13.05.2025
Job Description:
What are we looking for?
We are looking for a dynamic person with initiative, very strong communication skills, who is goal-oriented and competent in creating and maintaining conversations with clients. Your main responsibilities will be:
* Contact potential clients to advise them and subsequently close the sale of the different available products (courses, accommodation, activities, ...) taking into account their motivations, needs, and interests.
* Gain extensive knowledge of all products and services available and adapt them to the needs of the client to guarantee their satisfaction.
* Provide all the information required by the client, resolve their doubts and incidents arising within the sales process.
* Track customer requests and queries proactively.
* Ensure customer loyalty by fulfilling the phases, deadlines, and commitments.
* Process reservations, modifications, cancellations, and resolve incidents.
* Carry out all administrative tasks associated with the position.
Requirements:
* Course Counsellor (High English + High Dutch + Intermediate Spanish)
* Active listening and empathy
* Proficient in Microsoft Office
* Valuable experience in international (business or educational) environments.
#J-18808-Ljbffr