Minor Hotels is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.
What will be your mission?
As Housekeeper, you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems.
What will you do?
* Clean and service assigned rooms according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
* Change and replenish bed linens, towels, minibar and guest amenities, as needed and/or according to the scheduled periodicity.
* Prepare the assigned rooms to the special needs and requirement from the guests (extra beds, cradle, etc.).
* Stock, maintain and transport housekeeping supply cart on a daily basis.
* Report to the direct supervisor the incidents or maintenance deficiencies identified in the rooms/common areas during their preparation and cleaning.
* Carry out the cleaning of the common areas of the hotel that has been assigned and maintain the order and the good image of the furniture of those zones.
* Support other floor staff members in the cleaning and preparation of the rooms, in case of urgency, incidence or need.
* Implement the procedures for managing quality of housekeeping and laundry services.
* Carry out the tasks of preventive sanitary hygiene maintenance.
What are we looking for?
* At least 6 months’ experience developing similar functions.
* Secondary school diploma or equivalent education.
* Fluency in local language and knowledge of English is highly valuable.
* Customer Oriented.
* Organizational skills.
* Flexible and reliable.
* Detail-oriented.
* Ability to work independently and as part of a team.
Why choose us?
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
* Worldwide experience – diversity of 150 different nationalities.
* Career development opportunities full of national and international challenges.
* Wide range of training programmes to enhance your skills.
* Wellbeing initiatives, including flexible working conditions.
* Team member recognition programmes, including Memorable Dates.
* Ability to make a difference through our sustainability programme and volunteering initiatives.
* Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.