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Senior Manager Employee Relations, MadridClient:
Amazon Spain Services, S.L.
Location:
Madrid, Spain
Job Category:
Other
EU work permit required:
Yes
Job Reference:
885692244215778508832460
Job Views:
3
Posted:
11.03.2025
Expiry Date:
25.04.2025
Job Description:
We are looking for a Senior Manager Employee Relations to join an exciting team with a great mission. This role supports Amazon and third-party contractor teams that execute Amazon’s last mile delivery services. The Senior Manager will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills.
Your Role:
The Senior Manager will own ensuring that fair, consistent, and transparent employee relations processes are applied at our delivery stations. You will provide guidance to senior leadership teams when introducing programs that foster a positive and engaging relationship with our driver workforce.
Main Responsibilities:
* Associate Engagement: Develop and assess engagement mechanisms that maintain positive workplace environments for drivers; assess and inform leadership on key areas of improvement both locally and across network.
* Labor Relations Advice & Strategy: Identify trends and challenges, predict and mitigate risks, and develop and execute solution-focused strategies and programs.
* Crisis Management: Work reactively on crisis-oriented issues under extreme time limitations while exercising excellent judgment and leadership.
* Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline partner experience.
* Analyze and Interpret Data: Use data and anecdotes to develop persuasive narratives and recommendations; demonstrate ability to define and measure success of programs.
* Deliver Innovative Solutions: Challenge current practices and generate creative mechanisms that bring about large-scale solutions.
* Provide Labor Relations Advice: In partnership with our legal teams, provide accurate and timely advice on works council and other workplace mechanisms.
* Communicate Effectively: Rapidly communicate findings and recommendations to stakeholders.
Travel requirement: 30-50%
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