About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes. The hotel was originally opened in 1929 within an expansive private estate and is currently undergoing restoration and renovation, scheduled to open as a Four Seasons resort in June 2024.
Key Responsibilities:
* Set up the host/hostess stand.
* Review the reservation book.
* Make recommendations as to the set-up of the restaurant.
* Welcome the guests at the restaurant.
* Take and handle reservations.
* Check emails and reply back.
* Check and handle the restaurant menus.
* Communicate with colleagues and managers about guests' needs and requests.
* Handle the restaurant floor plan.
* Inspect the cleanliness of each section of the dining room and the private dining room, making necessary improvements, and check each table prior to opening to ensure proper set-up.
Our Ideal Host/ess Shift Leader will have:
We are looking for individuals that are highly motivated team players. Our ideal candidate will have prior experience as a hostess in a prestigious hotel and the ability to work under pressure and handle difficult situations. He or she will be friendly, outgoing, flexible, and passionate about providing high-quality service.
Must have the legal right to work in Spain and fluency in English and Spanish.
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package.
* Excellent Training and Development opportunities.
* Complimentary Accommodation at other Four Seasons Hotels and Resorts.
* Complimentary Dry Cleaning for Employee Uniforms.
* Complimentary Employee Meals.
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