Job Title Product Definition AnalystSummary:
A primary liaison between users, stakeholders, and development teams, overseeing internal applications within the Department (GOT and CMS), managing business requirements, translating user expectations, and ensuring delivered solutions meet stakeholders' specifications.
Key responsibilities include:
* Building, maintaining, and sharing functional knowledge of internal tools, processes, and services.
* Analysing business requirements and collaborating with various business units across multiple locations.
* Providing solutions, driving towards common goals, including sizing specification and validation work.
* Writing feasibility studies, solution overviews, product specifications, and user guides.
* Ensuring functional compatibility and presenting functional knowledge to internal development and QA teams.
* Presenting new features to key stakeholders and senior management, contributing to the implementation of the test strategy.
* Investigating and prioritizing reported incidents, and interfacing with customers during requirements understanding and implementation phases.
* Collaborating in production incident analysis, driving innovation-related activities, and promoting a culture of continuous improvement.
About the ideal candidate:
A university degree in Computer Science, Engineering, or a related field, with 3 to 5 years' experience in similar roles, preferably as a Business Analyst in a technical environment.
Key qualifications include:
* A deep understanding of software product management, user experience, and QA technology.
* Experience with QA tools/automations and MS SQL is a plus.
* Strong interpersonal, communication, and presentation skills.
* A collaborative and consultative approach, with a bias for action and willingness to learn.
* Exposure to SCRUM/Agile methodology and good troubleshooting skills.
* The ability to explain projects in detail, exhibit curiosity, and grasp complex concepts quickly.
* Experience in negotiating priorities and working with demanding stakeholders.
What we can offer you:
A complete rewards offer, including attractive remuneration packages, bonus, equity, pension plan, travel, life, and healthcare insurance, as well as lunch and transport allowance and other benefits.
A truly global DNA, with a global footprint, processes, and culture.
Great opportunities to learn, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment, nurturing both a fulfilling career and personal and family life.
A flexible working model, allowing employees to work in a way that suits them best.
A diverse and inclusive community, committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration.
A reliable company, driven by trust and reliability, and shaping long-lasting relationships with customers, partners, and employees.
A critical mission and purpose, powering the future of travel and pursuing a critical mission and extraordinary purpose.