Role Summary: To attend Customers’ requirements and give quick responses. Ensure the bookings and load lists are received within the datelines and information correctly updated.
The role will have full control of the services, coordination of shipments, control bookings, Loading lists, loading confirmations and other tasks related to this part of the chain.
Employment Type: Permanent
Reports to: Customer Service Manager
Role and Responsibilities:
EXPORT/IMPORT
* Reception and process of bookings on own vessels and Partner’s vessels.
* Generate Loading/discharging lists, cargo manifests, manifest of special cargo, etc...
* Check loading / discharging lists received from Terminals or Third-Party Agents and inform Customers accordingly
* Full knowledge and usage of systems
* Assist Line Managers, Planners and any other party involved when required.
* Ensure that Customer Service is correctly performed, with quick and appropriate responses to Customer’s requirements
* Correct e-mail management.
Requirements:
* Shipping/Logistic & Transport studies
* 1-3 years shipping agency experience;
* Fluent in English and Spanish
* Detailed and meticulous with strong problem solving skills
* Able handle information confidential
* Good communication skills and strong interpersonal skills
* Good Team player
Join our team and be part of an exciting journey towards personal and professional growth to make a real impact on global trade. If you are interested in the career opportunity, we invite you to apply today.
We regret that only shortlisted candidates will be contacted.
Attention to recruitment agencies:
X-Press Feeders/Eastaway operates with a preferred supplier list (PSL) for recruitment purposes. As such, we will not be considering or accepting unsolicited applications from non-PSL agencies for the role currently available. We kindly request that you refrain from submitting applications on behalf of your clients. Thank you for your understanding and cooperation.