Social Media Communications Coordinator with German - Marketing - ZiniaOverview:
Zinia is the new checkout lending platform of Grupo Santander, powering merchants across Europe using technology from Openbank and Santander Consumer Finance.
The company makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way.
Job Description
This exciting opportunity involves making your contribution over a growing market within the business areas of lending, cobranded credit cards and buy-now-pay-later with a solid expansion across different countries with global leading merchants.
Key Responsibilities:
* Community interaction: Respond to comments, direct messages and user mentions in a timely and professional manner, always maintaining the appropriate tone for the brand.
* Online reputation management/escalation: Identify and manage negative or critical comments and mentions effectively, always looking for solutions that protect Zinia's image.
* Monitor conversations about the brand and related topics to stay aware of trends and user feedback.
In addition to these key responsibilities, you will be required to ensure that communication is consistent with the brand strategy and reflects Zinia's values and objectives.
Requirements
To succeed in this role, you must have a Bachelor's degree in Marketing, Communication, Audiovisual communication, social media... +5 years of experience in a similar role.
Preferably in digital banking or fintech companies.
Good command of English language and willing to work in an international environment.
Good level of written German (+B2) is a must as we are mainly present in german markets.
What We Offer
We offer competitive remuneration, attractive benefits package, possibility of growth within the company and the Group, collaborating on international projects in different countries, excellent work environment, social clubs and frequent events.
Estimated salary: €40,000 - €60,000 per year (Madrid location).