Centific is a global technology company providing cutting-edge AI and digital transformation solutions to enterprise clients. The Sr. Program Manager (PgM) is responsible for overseeing program operations within our GenAI and LLM initiatives, ensuring successful completion of delivery. The Sr. Program Manager serves as the main point of contact ensuring effective communication and unblocking internal and external teams. This mid-level management position is pivotal in managing program resources, identifying risks, and continuous prioritization within a dynamic environment.
Description
As a Sr. Program Manager at Centific specializing in Generative AI Data Services, you will play a pivotal role in driving the success of our cutting-edge projects focused on building and enhancing Large Language Models (LLMs). Your primary responsibility will be to lead a small team of 2-4 Project Managers to drive program coordination that leverages global crowd contractors to collect, create, curate, and validate human-labeled data crucial for training AI models. In this dynamic and evolving field, you will be at the forefront of bridging the gap between human expertise and artificial intelligence, contributing significantly to the development of next-generation AI technologies. As a strategic thinker and highly organized program manager, you will collaborate closely with technical stakeholders, ensuring seamless communication, efficient execution, and successful delivery of projects across diverse knowledge domains such as STEM, Coding, Health, Finance, Writing, and Legal.
Responsibilities
* Project Leadership:
Lead a small team of project managers that drive end-to-end project management for generative AI data services, ensuring timely and high-quality delivery of human-labeled data to clients.
* Strategic Planning:
Develop and implement strategic plans for the execution of projects, considering the unique challenges and opportunities presented by generative AI use cases.
* Stakeholder Communication:
Effectively communicate with highly technical stakeholders, understanding their requirements and providing insights on project progress, challenges, and opportunities.
* Quality Assurance:
Implement rigorous quality assurance processes to maintain the accuracy and reliability of human-labeled data, crucial for training robust AI models.
* Team Collaboration:
Collaborate with cross-functional teams, including data annotators, subject matter experts, and technical teams, to ensure alignment with project objectives.
* Continuous Improvement:
Proactively identify opportunities for process improvement and innovation in generative AI data services, contributing to the growth and efficiency of Centific's offerings
Skills for an Ideal Candidate
* Project Management:
Proven experience in end-to-end project management, demonstrating strong organizational skills and attention to detail.
* Strategic Thinking:
Ability to think strategically, analyze complex problems, and develop effective solutions in the context of generative AI data services
* Communication :
Exceptional communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.
* Cross-functional Collaboration:
Adept at collaborating with diverse teams and managing relationships across different functional areas.
* Adaptability:
Ability to thrive in a fast-paced and evolving environment, adapting to changing priorities and requirements.
* Analytical Skills:
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
* Domain Knowledge:
Familiarity with AI technologies, particularly in the context of generative AI, is a plus
Technical Skills (Nice-to-Have)
* Data Annotation Platforms:
Familiarity with tools and platforms used for data annotation in the context of generative AI models.
* Machine Learning Concepts:
Basic understanding of machine learning concepts and workflows to facilitate communication with technical teams.
* Data Privacy and Security:
Awareness of data privacy and security considerations in the context of handling sensitive training data.
* Programming Skills:
Basic programming skills (e.G., Python) to comprehend technical aspects of AI model training.
Key Qualifications
* Bachelor’s degree in a relevant field;
advanced degree preferred.
* 5+ years of proven experience in program or project management, particularly in data services for AI.
* Familiarity with generative AI technologies and their applications.
* Demonstrated success in leading and managing cross-functional teams.
* Excellent written and verbal communication skills.
* Ability to travel as needed for project coordination and client interactions.
Physical Demands and Working Conditions
* Ability to work in a fast-paced environment, with potential overtime as necessary.
* Flexible work options (remote, office, or hybrid) based on project requirements.
What we offer:
* Attractive remuneration package.
* Private Health Care insurance.
* Growth and learning opportunities.
* Work in a well-established multinational company.
* Hybrid work setup.
About Centific:
Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets;
fine-tuned, industry-specific LLMs;
and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.
Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.
Applying to this job implies your agreement with:
In compliance with the applicable data protection regulations (General Data Protection Regulation 679/2016), we at Centific, as data Controllers, inform you that the data collected will be processed to manage your application in the selection process. This processing is legitimized by the consent given upon submitting your application, and the data will be retained for a maximum of two years. You may exercise your rights of access, rectification, deletion, opposition, restriction of processing, and data portability by contacting Furthermore, if deemed necessary, you may file a complaint with the relevant supervisory authority.
Your Authentic Self at Centific:
Centific is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Centific is also committed to compliance with all fair employment practices regarding citizenship and immigration status.