The Business/Programmer Analyst works with stakeholders from the business units to define and document business process and software requirements for a child welfare system. This position requires a critical thinker, self-starter, dependable quick learner with a strong understanding of Information Technology. Candidate must also be able to take on programming/development tasks when needed.
Responsibilities:
* Develop and manage projects and initiatives to meet the client’s business needs
* Troubleshoot processes and resolve complex issues
* Perform analysis and consulting activities to help client meet business goals
* Work with other teams to facilitate the support process and work toward issue resolution
* Data analysis to assist in data cleanup and data quality activities
* Data analysis to create test cases, detect issues and understanding data flows
Duties:
* Analyze and design business solutions
* Document functional requirements
* Document technical solutions
* Develop test plans and perform testing
* Data mining and analysis
* Develop programs based on customer or system needs
* Other duties as required
Required Skills:
* Minimum of Five years in a Business or Programmer Analyst role
* Bachelor’s Degree in Computer Science, Business Administration or applicable work experience
* MS Office products (Word, Excel, PowerPoint)
* Strong verbal and written communication skills
* Strong attention to detail
* Ability to work independently or as part of a team
* Ability to multi-task
* Minimum of 3 years using SQL Language
* Minimum of 3 years in a programming language such as Python, Visual Basic, C#, C++
* Experience with Child Welfare Systems
* Experience with Financial Systems
* GUI and IDE tools
* Experience with Salesforce programming and/or Admin role
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