Do you speak French and are looking for a place to grow?
Teleperformance Spain is looking for Customer Support Agents for a leading international media group. Join our team and work in a dynamic environment full of opportunities!
Responsibilities:
* Provide timely and effective solutions to customer inquiries through various communication channels (phone, email, chat).
* Troubleshoot issues and resolve complaints efficiently while maintaining a positive customer experience.
* Ensure customer satisfaction by delivering high-quality support and personalized service.
Requirements
* C2 French and fluency in English or Spanish.
* Previous customer-facing experience (B2B or B2C).
* Familiarity with multi-channel customer support.
* Experience in a metric-driven, target-focused environment.
* Strong listening, communication, and attention to detail
Benefits
* 38.5h/week temporary contract with high potential for permanent role.
* Monday to Friday shifts: 9:00–18:00 or 11:00–20:00.
* Salary: 19,743.58 € gross/year.
* Referral Program: Earn up to 2,000 € for referrals.
* 3 weeks of paid training.
* Vibrant international work environment with clear career growth opportunities.