Senior Integration Consultant - Workday Success Plans
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. A culture driven by our value of putting our people first is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is essential for success in business. We look after our people, communities, and the planet while still being profitable. Feel encouraged to shine; you don't need to hide who you are. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
The Workday Success Plans Team is dedicated to our customers and their post Go-Live journey, creating programs to help them drive business value from their Workday applications. The team is responsible for delivering various programs and services ranging from feature demonstrations to full feature deployments.
About the Role
Would you enjoy learning new things in a fast-paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. As a trusted Workday advisor, you will assist customers with how-to questions, troubleshoot and guide them through configuration, and provide feature demonstrations. Customers will benefit from your expertise as you share your experience, identify key considerations, and highlight standard methodologies.
Primary responsibilities include delivering various services to Workday Success Plans customers. To be successful, this requires:
* Conducting research to ensure understanding of customer questions and related Workday concepts.
* Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
* Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
* Clearly and effectively communicating responses and value to customers.
* Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
* Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
* Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
* Completing and maintaining product expertise and Workday Certification(s) along with familiarity with the Workday roadmap.
* Keeping up to date with industry practices and the ability to engage with our customers on those topics.
* Helping drive the creation of new programs to drive customer feature adoption.
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
* Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
* Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
* Provide one-on-one customer configuration designs.
* Deployments including full deployment of Workday features.
* Ability to travel up to 20%.
About You
Basic Qualifications (Must Haves):
* 5-7+ years of experience with HR and/or Finance systems, including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards.
* 3+ years of software consulting experience.
* 3+ years of IT implementation experience.
* Experience with Workday Cloud Connect for HCM, Cloud Connect for Financials and Workday Studio.
* Proficiency with web service technologies with REST & SOAP based web services, JSON, XML and XSLT.
Additional Qualifications:
* Workday Certification or ability to certify in: Integrations, Studio.
* Experience with middleware systems.
* Ability to gain a thorough understanding of Workday concepts as new features are released.
* Ability to distill complex concepts into understandable presentations for our customers.
* Ability to multitask and work on multiple engagements and deliverables simultaneously.
* Strong critical thinking skills to understand complex, technical process issues and facilitate/influence decision making.
* Excellent verbal and written communication skills in English.
* Bachelor's degree or relevant work experience required. Advanced degree preferred.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.