* Operate and troubleshoot a hybrid network infrastructure (Fortinet, Cisco, Arista, Juniper, A10, F5).
* Maintain and manage FortiManager, FortiAnalyzer, and Cisco ISE.
* Apply and adjust firewall rules, manage VPNs and secure tunnels for global connectivity.
* Monitor network performance and incidents using SolarWinds and Zabbix.
* Execute patch management, software upgrades, and network migrations across EU sites.
* Support Cloud networking components on AWS (Transit Gateway, EC2, Comm Hubs) and Azure (Virtual WAN, NSGs, Firewalls).
* Contribute to automation efforts using Ansible scripts.
* Use JIRA for ticketing and Incident Management for emergency response / escalations.
* Collaborate closely with a globally distributed network operations team.
* Occasionally contribute to network design suggestions and enhancements based on operational findings.
* Participate in scheduled maintenance windows and travel if required.
Required Skills & Experience:
* 5+ years of experience in network operations or security engineering roles.
* Solid expertise in Fortinet (FortiGate, FortiManager, FortiAnalyzer) and Cisco (ASA, ISE) environments.
* Proven experience managing VPNs, firewalls, and secure network tunnels.
* Proficiency with monitoring tools such as SolarWinds and Zabbix.
* Hands-on skills in Ansible scripting for network automation tasks.
* Working knowledge of cloud networking in AWS and/or Azure (support capacity).
* Familiarity with enterprise-grade hardware from Arista, Juniper, A10, and F5 is a plus.
* Experience with JIRA and structured incident/ticket escalation processes.
Certifications (Required / Preferred):
* Fortinet NSE 4 or higher
* Cisco CCNP Security (or similar)
* AWS and/or Azure certifications are a strong plus
Nice to Have:
* Experience working in a global IT support model.
* Exposure to ITIL-based processes and incident management.
* Understanding of Zero Trust and modern security frameworks.
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