Get AI-powered advice on this job and more exclusive features.Director of Sales, Marketing & Communication at Castell Son ClaretCastell Son Claret is a meticulously restored 19th-century estate transformed into a luxury hotel in Mallorca.Located in the beautiful village of Es Capdellà, in the heart of the Serra de Tramuntana, a UNESCO World Heritage Site, Castell Son Claret is an oasis of serenity in the heart of Mallorcan nature. With 43 Suites & Rooms, backed by the majesty of the Serra de Tramuntana and surrounded by lush gardens, Castell Son Claret offers a true luxury experience, privacy, gastronomy, and nature in Mallorca. It is part of The Leading Hotels of the World, the prestigious organization that unites top luxury hotels.The hotel features two restaurants: the Olivera Restaurant, offering modern Mediterranean dishes made with local ingredients, exquisite herbs, and spices from our gardens; and the Sa Clastra Restaurant, awarded a Michelin Star and a Sol, led by Mallorcan chef Jordi Cantó, offering a gourmet experience focusing on product-based cuisine and reinterpreting traditional dishes in a precise, modern, and creative way.Your Responsibilities:Define and implement pricing and inventory strategies based on demand and segmentation.Supervise the reservations team, ensuring guest-focused and efficient service.Monitor booking trends, analyze performance, and adjust strategies accordingly.Manage and optimize systems such as IDEAS, SynXis, Opera Cloud, and Lighthouse.Collaborate with Sales & Events teams for group and event management.Collaborate with senior management on medium- and long-term strategies, present monthly reports, and prepare annual budgets.Provide strategic insights to support the hotel's market positioning.Comply with current regulations, LHW standards, and Castell Son Claret's internal policies.Your Objectives:Maximize revenue through strategic reservation and yield management.Ensure consistent pricing and packages across all distribution channels.Increase conversion rates with upselling and effective communication.Improve the functionality and integration of revenue-related systems.Position Castell Son Claret within Mallorca’s competitive luxury market.Embody genuine hospitality through warm, confident presence.Why Join Us?Work in a5-star Grand Luxury hotelin a refined and inspiring environment.Fixed-term contractwith a40-hour workweek .Access to ourexclusive Employee Benefits Program .You Are the Ideal Candidate If You Have:Proven experience in Revenue Management and Reservations within luxury hospitality.Advanced knowledge of IDEAS, SynXis, Opera Cloud, and Lighthouse systems.Proactive and strong analytical skills with a strategic, results-oriented mindset.Leadership abilities and cross-departmental collaboration.Commitment to guest service excellence and authentic hospitality.Fluent in English; additional languages are a plus.Interested?Apply viaThis Linkor send your CV tocv@castellsonclaret.com .We look forward to welcoming you!Seniority levelMid-Senior levelEmployment typeFull-timeIndustries: Hospitality#J-18808-Ljbffr