Your mission
About Mirai RiskTech
Mirai RiskTech is the global technology leader in Balance Sheet Management, Financial Risk and Regulation. With pioneering SaaS Solutions and consulting services, we empower banks to shorten the path to success in risk management and regulatory compliance.
Mirai RiskTech operates with fully remote operations and main employee hubs in Madrid, Mexico City, and Boston. Our team comprises 150 professionals from over 20 countries, fostering a collaborative international culture at the intersection of technology, data, consulting, and finance.
About the Role
Mirai Risk Tech has an exciting opportunity for a qualified and innovative Delivery Manager to join our Operations team. This position will provide global service to the company to increase the efficiency and profitability of our operations. Reporting to the Chief Operating Officer, the Delivery Manager will be part of a dynamic and growing company and will be a key member of the management team, focused on supporting the daily operations of the company and ensuring the strategy and planning align the business activities with the company culture, policies and procedures.
Key Responsibilities
* Developing company policies and ensuring compliance
* Improving business functionality to align with core business objectives
* Promoting efficiency by implementing improved operational procedures
* Monitoring adherence to policies and processes throughout the company
* With assistance from senior team members, develop and manage the overall operations of the organization
* Monitoring and analyzing key performance indicators and support to the daily operations
* Maintaining accurate records and reports
* Set up and manage internal systems, procedures, and policies
* Collecting and maintaining accurate records of document flow, ensuring that they are properly filed and archived
* Ensuring regulatory compliance, managing documentation, monitoring processes, and verifying that all tasks are done accurately
* Identifying inefficiencies, bottlenecks, and areas for improvement.
* Using data-driven approaches to analyze processes and performance metrics.
* Continuously monitoring operational performance.
Your profile
Qualifications
* University graduate, bachelor’s degree in operations management, project management, strategic management, business management, or similar
* A master's degree in a related field is an asset
* One or two years of experience as delivery manager or in business operations
* Ability to effectively communicate both verbally and in writing
* Ability to promote efficiency toward achieving business objectives and profitability
* Proficiency with Microsoft Office (Excel, Word, PowerPoint)
* English level C1 - Advanced
* Detail-oriented and accurate
* Creative and continuous improvement oriented
* Strong analytical and problem-solving skills
Location
Remote work. Based out of Spain.
Why us?
At Mirai RiskTech, our people are our greatest asset. We offer flexibility, work-life balance, and a comprehensive benefits package designed to support your professional and personal growth.
* We are looking for long-term relationships and people who want to improve and earn more responsibilities and growth professionally
* Remote work on demand of each position
* Team meetings, although some team members are in different cities, we improve and encourage networking with on-site events during the year
* Flexible schedule and shorter hours on Fridays
* Attractive salary and benefit package
Mirai offers equal opportunities and accepts applications from all sectors of society. The company does not discriminate for race, religion, ethnic origin, incapacity, age, nationality, marital status, sexual orientation, gender identity, or any other motive protected by current law.
Personal data will be processed by Mirai as responsible in order to evaluate the authenticity of the application for this position or others. Policy link: Privacy Policy.
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