Job Description
What you will do in this role
In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.
As a Sales Manager on our team, you will:
- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
- Be a point of escalation for our clients and respond promptly to any issues
- Maintain a balanced level of communication with Sales Director and external facing clients to ensure strategic client relationship is fostered and developed
- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Coordinate team incentives and Sales Performance Incentive Funds
- Partner and build business relationships with all partners to ensure customer expectations are met
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
This job is a great match if you:
- Are bilingual or proficient in English and Dutch
- Have 5+ years proven work experience in a sales role
- Have a passion for customer experience and driving team results
- Have experience in operations and strategy building
- Have excellent coaching history
- Have a proven record of developing and retaining great employees
- Have experience maximizing revenue through best practices
- Have experience working with Salesforce.com or similar CRM
- Have experience finding solutions as a manager
What's in it for you
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle:
- A competitive salary package that you will live well on in Spain; OTE 42,000 euros gross/year
- Relocation support*
- Full-time Spanish contract
- A modern centrally placed office in Benalmadena, right next to the beach area
- We also help you with what you need to start working and living in Spain
- Full paid training for the company and the products you will be working on