Title: Learning Content Designer
Location: Madrid, Hybrid
Reporting to: Global Head of Learning Technology
About Swissport
We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience. In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Swissport served airlines at 286 airports in 44 countries across six continents. Swissport Global Academy is a cornerstone of Swissport's ambitious strategy to become the premier global leader in aviation ground handling and related services. The Academy's mission is to drive learning excellence, career development, and operational efficiency through innovative learning technologies.
Job Summary
The Learning Content Designer is responsible for creating visually appealing, interactive, and user-friendly digital learning experiences. This role focuses on the design and development of multimedia content that supports Swissport's learning initiatives. The designer collaborates with cross-functional teams to create cutting-edge, AI-driven, and immersive learning experiences that captivate learners and improve retention.
Job Responsibilities
1. Design and develop interactive, visually engaging digital learning solutions using tools such as Photoshop, After Effects, Animate, and Articulate 360/Rise.
2. Incorporate 3D modelling techniques and tools to create realistic simulations and immersive content.
3. Collaborate with instructional designers, project managers, and subject matter experts to create intuitive user experiences that enhance learning outcomes.
4. Create multimedia assets, including graphics, animations, and videos, to support immersive learning technologies (e.g., VR, AR, XR).
5. Integrate AI-powered tools to enhance personalization and learning efficiency within digital platforms.
6. Ensure that learning materials are visually aligned with Swissport's brand standards and organizational goals.
7. Optimize UX design to support effective and efficient learning, focusing on ease of navigation and engagement.
8. Contribute to the design of interactive elements such as quizzes, simulations, and scenario-based learning activities to enhance learner engagement.
9. Implement modular design principles and reusable templates to streamline content development and scalability.
10. Stay current with design trends, emerging technologies, and AI advancements to continuously improve the quality and impact of digital learning experiences.
Skills, Qualifications and Competencies
Proven experience in graphic design, multimedia content creation, and 3D modelling for digital learning applications.
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