Digital Product Manager - Digital Channels (ODS)
Country: Spain
Open Digital Services (ODS) is the software development company of Santander Group, focused on creating innovative banking products in collaboration with Santander Group Affiliates.
Santander Group is one of the world's largest financial institutions and the Eurozone's leader, committed to being the best Digital Bank in the industry.
Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology. Join our Best-in-Class team and help us create unique value for our customers!
Mission and Responsibilities:
* Manage and coordinate programs focused on digital transformation to address the bank’s requirements and customers’ needs.
* Monitor all project activities and timelines, reporting progress and identifying potential delays.
* Collaborate with all stakeholders within the infrastructure, operations, and end-user technology teams to manage expectations and ensure smooth delivery.
* Create and maintain all required project documentation.
* Assess project risks, contributing to the development of mitigation strategies and managing raid logs.
* Ensure all project deliverables meet established quality standards by following quality control processes.
* Work closely with the Software Director fostering collaboration with the team and ensuring successful project delivery.
* Oversee the integration of cutting-edge technologies to enhance program efficiency and effectiveness.
* Manage the program’s tech budget, ensuring cost-effectiveness and optimal resource allocation.
To Be Successful in the Role You Must Have:
* Bachelor’s degree in Computer Science, Information Technology, or related fields.
* Proven experience in program technology leadership for the banking sector related to digital channels (web, app, etc.).
* Strong project management skills and ability to meet deadlines in a fast-paced environment.
* Excellent communication skills to interact with both technical and non-technical stakeholders.
* Strategic thinker with a proactive and solution-oriented approach.
* Previous experience working under agile methodology.
* Excellent knowledge of performance evaluation techniques and key metrics.
* Outstanding knowledge of data analysis, reporting, and budgeting.
* An analytical mindset with great problem-solving abilities.
What Do We Offer?
* Joining a dynamic and agile company undergoing international expansion.
* Working in start-up mode with the support of the Santander Group.
* Competitive remuneration and attractive benefits package.
* Possibility of growth within the company and the Group.
* Collaborating on international projects in different countries.
* Excellent work environment, social clubs, and frequent events.
ODS is an equal opportunity employer. All applicants will be considered equally regardless of gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership, or disability status.
The personal data you provide will be processed by Open Bank, S.A./ Open Digital Services, S.L. for managing your participation in the selection processes and, if applicable, to formalize your recruitment.
For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing.
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