Are you experienced in ocean freight sector/market/operations in international companies, and do you want to be part of a winning team in a leading company? We have the perfect opportunity for you!
At DHL Global Forwarding we are looking for a Head of Ocean Freight (m/f/n) with Iberian responsibilities (Spain and Portugal) to join our team in Madrid, reporting to the Managing Director Iberia, and based in Coslada. This position is part of the Senior Management Team of DHL Global Forwarding Iberia.
What do we expect from you as part of the forwarding leading company? Main responsibilities:
* Direct Responsible of the P&L for Ocean Freight product in Iberia.
* Lead the Ocean Freight Product (OFR) within the Iberia region, ensuring maximum efficiency and achievement in terms of Excellence in Quality, Productivity, Market Share and Profitability, following the parameters and objectives set by the organization.
* Seek constantly and systematically, using the First Choice methodology (continuous improvement), to improve services and processes, launching new services and products, generating ideas that help our organization within the OFR Product to be the Market Leader in terms of Volume, Turnover, Profitability, Productivity and Quality in Iberia, following the parameters and objectives set by the organization.
* Achieve and maintain a higher percentage market share than our organization holds at the European and Global level.
* Ensure that all product-related personnel have the necessary training and experience to meet the high expectations of our customers.
* Collaborate in the design of the strategy with the Marketing and Sales (M&S) and Business Development teams for the specialization and implementation of services and products that help to be a reference in certain market niches, geographic areas, customer typologies and business segments within its product.
* Define with Performance Management and IT the tools and local developments needed to improve mechanization, standardization, productivity and service excellence.
* Responsible for keeping updated and published on the network the operating procedures of the OFR product as well as the necessary IT tools related to the OFR product.
* Responsible for producing and keeping all job descriptions for the OFR product up to date and published on the network.
* Responsible for setting sales prices on the OFR product, relying on M&S market expertise, being responsible for Iberia Budget for Net Sales, Gross Profit, EBIT...
* Collaborate and work very closely with the branch managers in making decisions that are considered strategic for the product in terms of organizational changes, appointments, specific procedures for specific services or clients.
* Responsible for the negotiation and purchasing of services required by the product, based on local needs.
* Define, Implement, Launch, Promote, Analyze and Evaluate the LCL (less than container) product's own or co-loaded consolidations. Service, frequency, t/t, pricing, market share, development, profitability, etc. Collaborate with M&S in their promotion, campaigns and development.
* Design, together with the Head of HR, the annual training plan corresponding to OFR product.
* Participate in the recruitment process of key and strategic positions for the OFR product as well as all direct hierarchical or functional reports.
* Fulfilment/monitoring of the strategies set by the organization, as well as customer and employee engagement surveys results and follow up within the area of responsibility.
* Visits and follow-up of Key Customers.
Skills required:
* Very good analytical, conceptual, and problem-solving skills.
* Presentation and communication skills.
* Proactive and able to work under pressure.
* Strong customer orientation and strong negotiation skills.
* Results driven.
* Change Management skills.
* Team Management: people oriented.
* Team work.
* Good ability to network formally and informally both internally and externally.
* Extremely proactive and committed.
Qualifications:
* Excellent understanding and background / experience in the Ocean Freight Industry, and mostly Spanish / Portuguese market and customers / providers.
* University graduate is a plus.
* Both Spanish and English fluent; Portuguese is NOT a must.
What we offer?
* International exposure and working in the logistics leader company.
* Indefinite contract.
* Interesting remuneration and annual bonus scheme.
* Interesting benefits:
* Car and fuel card.
* Shares plan optional for the employee.
* 24 working days of vacation.
* Life Insurance.
* Private Medical Insurance for you and your spouse/descendants (ADESLAS).
* Flexible remuneration plan: Kindergarten and Transport.
* DHL CLUB Discount Club.
* DGF Wellness Plan: Fruit in the office, agreements with gyms and health centers and physiotherapy sessions in the office subsidized at 50%.
* The position is based in Coslada (Madrid).
* Business trips are required occasionally.
Why DHL?
Because we care about people and put the customer in the center. We are employee centric and we’re certified as Top Employer and Great Place to Work.
DHL Global Forwarding is the division of DHL Group specialized in air and ocean freight transportation. Through our global network of own offices, we offer door-to-door solutions, including value-added services associated with the management of the logistics chain (customs, insurance, transport with end-to-end temperature control, dangerous goods, etc.).
DHL Global Forwarding is an Equal Opportunity Company. We evaluate candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
#J-18808-Ljbffr