Job Title
Field Service Engineer - Gipuzkoa
Job Description
As a Field Service Engineer, you will be providing best-in-class customer service using your strong technical skills. As part of the Service engineering organization, you will contribute to providing the right data, context, and approach that will change the way we do business and make a difference for our customers.
Your role:
* Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites.
* Assisting in service repair, preventative maintenance, field change orders, and installations.
* Identifying and solving customer issues, providing the customer with appropriate communication, and involving Service and Sales teams as appropriate.
* Operating under required knowledge of regulatory requirements.
As a Field Service Engineer, you will be part of the Service delivery team in the North area – located in Gipuzkoa and will report to the Area Service Delivery Manager.
You will have an opportunity to develop your technical skills in a multinational setup while working in a hybrid model.
A career at Philips comes with various benefits. Be sure to speak to your recruiter about benefits in your region.
You're the right fit if:
* University degree in Biomedical Engineering, Electrical Engineering, Telecommunication Engineering, Electronics Technology, or any other relevant engineering major.
* Previous hands-on experience servicing medical or other high technology equipment, with demonstrated repair and troubleshooting skills in one of our modalities appreciated.
* Excellent written and verbal communication skills in Spanish, with a good level of English and knowledge of Euskera appreciated.
* Ability to demonstrate superior customer service skills daily - required.
* Driving license and willingness to travel.
We kindly request you to please apply with your CV in English.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities, while field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
We are a health technology company built around the belief that every human matters, and we won't stop until everybody everywhere has access to quality healthcare. Do the work of your life to help the lives of others.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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