ABOUT US:
Being part of a dynamic organization is one of the secrets of career success. Alfamart is the first and only Super Minimart in the Philippines that is designed to serve the needs of local Filipino neighborhoods & communities. Join the fastest-growing chain as we expand across the Philippines!
By joining the fastest-growing retail chain in the country, you become part of a team that is making a real difference. You'll gain more than just a job; you'll have opportunities for growth and development as the company expands across the Philippines. This means advancing your career, learning new skills, and contributing to a company that values its employees and the communities it serves.
Who are we looking for:
As an IT Operations Supervisor, you are expected to provide 24 x 7 remote and on-site support to store, branch, and warehouse to ensure its on-time opening including the continuous operations.
* Ensure the on-time IT equipment delivery and setup for the new store opening.
* Perform pre and final store opening procedures.
* Perform store grand opening support.
* Provide first level support in Stores, Branch Back Offices, and Warehouses via remote or on-site based on the filed helpdesk tickets.
* Prioritize and resolve day-to-day system issues/problems and client requests according to standard processes.
* Ensure quality service support for all the internal clients in Stores, Branch Back Offices, and Warehouses.
* Coordinate with 3rd party suppliers and contractors.
* Monitor and maintain IT equipment in Stores, Branch Back Offices, and Warehouses.
* Coordinate with vendors, reporting issues that are related to IT units under warranty/contract support.
What does it take to be part of the team?
* Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, or related field.
* At least 1 - 2 years of working experience in IT Support Systems or in a related field.
* Basic Hardware and Software troubleshooting.
* Documentation skills.
* Proficient in MS Office Applications, SQL, and Database Management.
* Proficient in Windows, MAC & Linux.
* Basic Network troubleshooting and setup.
* Knowledgeable in POS Hardware and Software.
* Driver's License is preferred but not required.
* Excellent communication skills necessary to communicate and discuss changes to policies, procedures, the implications of such changes, and the resulting impact on workloads.
* Willing to be assigned in: SARIAYA, QUEZON
What's in it for You:
* Supportive Environment : Work in a collaborative and supportive team that values your contributions.
* Comprehensive Benefits : Health insurance, and other employee benefits including special membership services, employee discounts, and employee awards.
* Dynamic Workplace : Be part of a fast-growing company with a dynamic and innovative culture.
* Work Life Balance : Paid time off, including vacation, sick, and bereavement leaves, with increases based on tenure.
Please complete the pre-screening questions when directed to our landing page to ensure your application is fully processed.
Join the Alfamart Team now! Always here for you!
To know more about us, visit
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
* Employee discount
* Opportunities for promotion
Schedule:
* Day shift
Supplemental Pay:
* 13th month salary
* Overtime pay
* Yearly bonus
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