End User Support SpecialistAVASO Technology Solutions - Zaragoza, Spain(On-site)Job Opportunity:Location: Zaragoza, SpainEmployment Type: Full-Time Onsite Support RoleType of Agreement: Full Time ContractExperience: 4+ yearsRequired languages: Spanish and English (Professional Speaking)Skills: EUC, Desktop, Network, servers, HW & SW, Wi-Fi.Company Overview: Website: - https://www.avasotech.com/AVASO Technology is a global leader in IT solutions and services, specializing in providing top-notch support and managed services. We are dedicated to delivering innovative technology solutions to clients worldwide. If you are an experienced IT professional with expertise in EUC, Desktop, Network, Servers, Hardware & Software, and Wi-Fi. Join AVASO and help businesses succeed with reliable and efficient IT services.As an AVASO employee, you will be part of a global organization offering IT services to national and international clients across various industries.With coverage in over 190+ countries and global distribution capabilities, AVASO has a proven track record of delivering best-in-class technology solutions to businesses of all sizes, including some of the world’s most recognized brands.AVASO provides excellent growth opportunities, the chance to work with a strong global company, and a rewarding financial package.Position Overview: Description:Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks. Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops and/or cabling, advanced troubleshooting of technical is-sues on desktop/notebook computer equipment, low-level configuration, and support of server/storage equipment (i.e., smart hands support) when guided by more senior personnel.Responsibilities:Provide technical support as point of contact for IT for the site.End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required.New users onboarding preparing IT assets and tools.Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock.Executive / VIP support.Executes service delivery (e.g., IMAC, break fix, desk side support)Coordinates with Client end user on expectations and availability to conduct managed Client Services.Performs trouble shooting, parts replacement, system upgrades, and basic deployments and repair on Client as-sets in campus/remote locations.Identifies potential issues that could adversely impact end user experience and follows through on action steps.IP phone, Video conference support, Level 1 Multifunction Printers support.Serves as an entry point to develop both technical and Client skills to grow into broader and more challenging field services roles.Basic installation and maintenance of technical productsHanding tickets on ServiceNow or similar ticketing system.Work is regularly reviewed by a more senior level technical specialist.Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals.Installs, maintains, and optimizes desk-top /notebook configurations.Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint.Troubleshooting MS Windows 10.Troubleshooting MS Office 365 issues for end-users.Performs maintenance and repair services.Advises Client on preventive maintenance and configurations which may impact product performance & Instructs Clients in the operation and maintenance of the system.Must have skills and VISA Requirements:Candidate must be legally authorized to work in Spain without any need of Visa Sponsorship. Exceptional technical and troubleshooting skillsExcellent written and verbal communications skills.Comfortable operating in a fast-paced environment with minimal supervision.Why AVASO Technology?Join a dynamic and innovative team with a global presence.Opportunities for career growth and continuous learning.Competitive salary and benefits package.Work with cutting-edge technologies to shape the future of IT solutions.How to Apply:Ready to take your career to the next level? Apply now by sending your resume: Khushboo.bhatti@avasotech.com or call or WhatsApp me over +91-9646279663AVASO Technology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.AVASO Technology Solutions Equal Employment Opportunity (EEO) StatementAVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.