The Facilities Manager (in Werfen Tower) will be responsible for the comprehensive management of the company's headquarters, where all global departments are located. His/her mission will be to ensure a safe, efficient, and functional working environment by managing both internal services and external vendor relationships. This role will be performed in a building owned by a third party and will also include managing the relationship with the landlord.
This role is going to report to the Facilities and Soft Services Manager.
Key Accountabilities
Comprehensive Building Management
* Oversee all building operations and soft services, such as cleaning, pest control, canteen, gardening, etc.
* Hard services (HVAC, electricity, electric chargers, security systems, etc.) will be managed by the engineering and hard services area of the department.
* Coordinate all movements, works, and workplace impact.
Vendor Management
* Coordinate with service suppliers to ensure they meet contractual obligations and provide efficient, quality services.
Landlord and Internal Stakeholder Relationship Management
* Be the primary point of contact within the building, managing any issues, infrastructure maintenance, etc.
* Manage the office and be the point of contact for incident resolution, event coordination, and fostering a positive environment.
* Communicate with the landlord to coordinate all actions, operations, and services.
Budget and Cost Control
* Execute the annual facility management budget, always seeking operational efficiency and resource optimization.
* Create purchase orders for all services and corrective actions that arise in the office.
Services, Tasks, and Supplier Management
* Oversee and coordinate office renovations, improvement projects, expansions, and services schedules.
* Responsible for ensuring services comply with regulatory and quality requirements, such as ISO 14001, ISO 9001, ISO 27001, and other applicable standards.
Networking/Key Relationships
Facilities Department
* Relationship with the rest of the team, including the Engineering and Hard Services area, Facilities and Soft Services area, Controlling, as well as the Head of Department.
Internal Stakeholders
* Interaction with all company departments as well as C-Suite. All areas will be internal clients.
Landlord
* Interaction and coordination with the landlord’s representative and their team.
Facility Services Suppliers
* Collaboration with engineers, contractors, facility management & service companies, security, maintenance, and construction providers, as well as the internal maintenance team.
Minimum Knowledge & Experience Required for the Position
Educational Background
* Bachelor's degree in Engineering, Architecture, Business Administration, Facilities Management, or a related field.
Professional Experience
* Minimum of 5 years of experience in facilities management, preferably in a multinational or large-scale organization.
* Experience managing leased properties, including working closely with landlords and managing lease contracts.
* Experience managing both technical and non-technical services, such as maintenance, cleaning, security, and other building operations & services.
Technical Skills
* Knowledge of facilities management software (CMMS, building management systems).
* Familiarity with construction and renovation processes, including vendor selection and project management.
Communication and Negotiation Skills
* Excellent communication skills, both written and verbal, for interacting with internal departments, suppliers, contractors, and landlords.
Languages
* Spanish
* Fluent English
Skills & Capabilities
Technical Skills
* Advanced knowledge in facility management, preventive and corrective maintenance.
* Knowledge of facilities management tools (CMMS, building management software).
Communication Skills
* Strong interpersonal skills and the ability to interact effectively with the team, vendors, internal and external stakeholders, and the landlord.
* Ability to present reports and analyses clearly to company management.
Customer Focus
* A focus on continuous improvement of services provided to employees and other departments within the company.
Travel Requirements
* Not required.