Senior IBM-AIX Engineer
Madrid
Madrid, Community of Madrid, ES
Our goal is to strengthen the brand in Spain. We are looking for you to work as IBM-AIX Engineer!
The Senior IBM-AIX Engineer is responsible for driving technical service resolution and maintaining high levels of customer satisfaction through providing pre and post-sales technical/functional support to current and prospective customers. This position is responsible for providing systems engineering support for Company clients in a 24X7 service organization.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Act as a lead customer issue resolution engineer and take ownership of all assigned tickets.
* Experience in doing Knowledge Transitions and working as a customer lead, taking ownership of all assigned Project work.
* Collaborate with other technical specialists when carrying out assigned duties.
* Negotiate with technical peers and customers to implement technical solutions.
* Maintain skills to the current industry level of certification.
* Analyze technical problems and create solutions involving the use of existing techniques and/or tools.
* Perform assigned tasks in accordance with established standards and guidelines.
* Prepare and recommend technical alternatives involving technology, methodology, tools, processes, and solution components.
* Assist the Project Manager by providing a technical project coordination role.
* Liaise with relevant support teams for all clients to ensure they are informed about relevant progress and issues relating to Unix server management.
* Abide by Change Management and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix.
* Create regular reports for Management requirements.
Work Experience:
* Overall 8 to 12 years of Unix System Administration Experience, with at least 7 years in AIX environment.
* AIX Certification / HACMP Certification / TSM.
* Additional certifications will be an added advantage.
Mandatory:
* Adequate Knowledge of AIX platform, and strong fundamentals.
* Strong Knowledge & Experience in AIX.
* Good Understanding of troubleshooting & AIX Commands.
* Strong experience in interfacing with external devices like Storage, Networking, and backup devices.
* Experience with the following layered products is Mandatory: HACMP, HMC/LPARs, NIM, VIOS, SP/PSSP/CSM.
* Capability to plan and execute UNIX Security.
* Strong concepts of networking like TCP/IP.
* Loading of software, Networking, TCP/IP, NFS, NIS & DNS.
* Added experience in DCE/DFS, Workload balancing, Power7 virtualization.
Qualification:
Engineering Degree from a Premier Institute (Electronics, Computer Science, etc.)
About HCLTech:
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering, and Cloud.
Why Us?
* We offer End-to-end digital transformation expertise that helps clients from strategy through execution.
* We are invested in your growth, offering learning and career development opportunities at every level.
* We offer freedom and flexibility on the job, empowering our employees to make decisions.
* We offer a virtual-first work environment, promoting a good work-life balance and real flexibility.
* We are a certified great place to work and a top employer in 25 countries, offering a positive work environment that values employee recognition and respect.
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