Intracon Consulting is a 360º HR consultancy office made up of expert professionals in this field, with more than 10 years of experience with clients such as Hewlett-Packard (HP). The company is part of Intracon Spain, along with Intracon Marketing Solutions :
a global agency that helps B2B companies achieve their goals with creative Marketing and Sales solutions.
We are looking for a CRM Operations Specialist to join our team and provide part time support to the Customer Relationship team of one of our main clients, the multinational technology company HP (Hewlett-Packard).
About the role:
* Dedication:
Part time
* Location:
Sant Cugat del Vallès
* Work model:
Hybrid (3 days / week of remote work and 2 from the office)
* Project's length:
about 1 year estimated, extendable.
Main responsibilities :
Reporting to the Customer Relationship Management Strategist, your main tasks will be:
* Provide services to HP on a time and material basis to fulfil the objective of offering Customer Engagement and CRM operations expertise.
* Stakeholder engagement to develop campaigns and program audience selections and evaluate communications performance.
* Keep the CRM system updated.
* Track the effectiveness of the strategies implemented.
* Analyze sales data and redefine customer management strategies as well as recognize areas for potential improvement.
Background & Skills :
* Graduate in Marketing, BA, Sales or similar
* +3 years’ experience in CRM/ marketing processes.
* Fluent English is a must.
* Excellent organization skills.
* Proactive and dynamic.
* High level of attention to detail and analytical skills.
* Good communications skills.
* Ability to work in a multi-disciplinary environment and to adapt to different stakeholders.
➡️What we offer:
* Good working environment
* Multicultural and dynamic team
* Free language courses with native speaker teachers
* Monthly individual one-to-one follow up ️
* Fun & wellbeing activities (teambuildings)
* Intracon benefits (discounts on health insurance, sport centers and more) ️
If you meet the standards, please do not hesitate to apply. We will be pleased to know you!