Job Category : Information Technology Solutions
Location : Madrid, M, ES
Job Requisition ID : 1866
Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a leading company and the biggest developer, producer, and supplier of HVAC-R (heating, ventilation, air conditioning, and refrigeration) solutions. DENV serves as Daikin’s sales, R&D, and production headquarters for Europe, the Middle East, and Africa.
Our IT Center EMEA consists of three departments: IT Planning (PLAN), IT Development (BUILD), and IT Infrastructure (RUN). Within the IT Development department, we have two competence centers: Madrid and Ostend. You will be part of the IT Development team in Madrid, which comprises 50 people (internal & external) and an offshore team. The group is dynamic with good team spirit and open communication. We implement innovative IT solutions for our 7500+ Daikin colleagues across Europe and the Middle East.
We are searching for an IT E-Commerce Specialist who will manage and enhance the technical infrastructure behind our global e-commerce operations. This position offers the opportunity to work in a diverse, fast-paced environment, collaborating with cross-functional teams to ensure the scalability, security, and optimization of our e-commerce platforms.
Main Functions / Responsibilities
You will have the following responsibilities:
* Global E-Commerce Platform Administration:
* Manage the operation and performance of our global e-commerce platforms (e.g., SAP Commerce Cloud).
* Ensure uptime, stability, and scalability to support multiple markets and high-volume transactions.
* Coordinate system upgrades, patches, and maintenance across regions, minimizing disruptions.
* Lead the integration of e-commerce platforms with enterprise IT systems such as SAP S4 and global payment gateways.
* Build and maintain scalable APIs and data pipelines for seamless communication between systems.
* Collaborate with different countries to adapt systems to local requirements while maintaining global consistency.
* Drive global IT e-commerce projects, such as platform migrations, feature rollouts, and new market expansions.
* Work with global and regional stakeholders, including marketing, logistics, and customer service teams, to align e-commerce IT strategies with business goals.
* Prepare and maintain technical documentation for global IT operations and ensure knowledge sharing across teams.
* Stay at the forefront of e-commerce IT trends, exploring opportunities in AI, machine learning, and automation to optimize global operations.
* Evaluate and implement emerging technologies to enhance platform capabilities and user experience.
Profile Requirements
Education and Experience:
* Bachelor’s degree in Computer Science, Information Technology, or a related field.
* 5+ years of experience in IT roles within e-commerce, preferably in a multinational context.
Technical Skills:
* Understanding of integration capabilities between e-commerce platforms and backend tooling.
* Search configuration and indexing for e-commerce platforms (Apache SOLR).
* Familiarity with global payment systems (Ingenico/Netopia is a plus).
* Monitoring tools for performance understanding (Dynatrace).
* Experience in an ERP environment (SAP S4/ECC) is a plus.
Main Skills Needed:
* Exceptional problem-solving skills and a solution-oriented mindset.
* Strong communication skills to collaborate with global and multicultural teams.
* Ability to manage complex, multi-regional projects in a fast-paced, dynamic environment and adapt to changing priorities.
What We Offer
* Great work environment!
* 23 days of annual holidays + 86 hours of personal affairs (more flexible as you can take hours instead of full days!).
* Lunch Tickets (Pluxee- Sodexo).
* Health Insurance.
* Fruit at the office.
* Office well connected (in C/Orense).
* Challenging projects and numerous learning opportunities.
At Daikin, you will work in a positive environment backed by trust, creativity, and continuous improvement. We are committed to a diverse and inclusive workplace culture that reflects the communities we serve.
We believe: Good climate starts with people.
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