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We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Title: Inside Sales Training Specialist
Location: Barcelona
Summary
Iron Mountain’s Inside Sales team is looking for an Inside Sales Enablement Manager to join our team! You will join a dynamic and fast-paced organization whose mission is to drive results and growth in partnership with tenured sales teams and leaders, while training and supporting our new hires during their onboarding process. The Inside Sales Enablement Manager will closely collaborate with key stakeholders across the organization to ensure new hires are best prepared for achievement to quota while accelerating performance achievement through ongoing learnings for tenured sales teams. The success within this role relies on influence, adaptability and ingenuity over authority.
Your role in our mission:
1. The Training Specialist will be responsible for onboarding and training all new Inside Sales employees, serving as primary day to day contact for new hires. This includes supporting new hires by training on key topics daily, role playing concepts learned in Elevate, and introducing technology to help support success as a sales person.
2. This role is also responsible for training and supporting tenured sales teams to ensure they have all the knowledge, content, and resources available to be successful as the business continues to evolve.
3. Train and motivate newly hired sales representatives as well as drive key continued learning series to support future development and knowledge.
4. Act as the primary point of contact and best practices expert while onboarding our new hires preparing them for sales success.
5. Provide call coaching, actionable feedback, and development suggestions to new hires and existing sales teams.
6. Develop, enhance and maintain role plays, scripts, and recommended training paths for new and existing Inside Sales employees.
7. Identify and create enhancements to Inside Sales procedures with an emphasis on Sell All and strategic selling.
8. Support the execution of training programs through call monitoring and feedback to enhance the skills of existing Inside Sales team members.
9. Train on Sales infrastructure relating to information/reporting systems, communication and information sharing, driving consistent adoption and compliance in usage of sales tools including SalesForce, SKP, SecureBase, ZoomInfo, Gong, etc.
10. Weekly scheduled one on one sessions with Inside Sales Managers and Directors to discuss development areas for reps and needs of the region/area. Set goals for reinforcement of talent management.
Valued skills and experience:
1. Inside Sales experience with an understanding of adult learning processes.
2. Previous sales, sales management or training experience within a service-driven industry.
3. Post-secondary education or equivalent with relevant business training & development experience a plus.
4. Highly engaged professional that motivates others on a team and helps them succeed.
5. Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills required.
6. Ability to analyze outcomes and utilize data insights to drive decision-making.
7. Exceptional communication skills and successful history of cross-functional collaboration with diverse staff members at all levels.
8. Experience in executing an Inside Sales Enablement Strategy to promote success, growth, and performance achievement.
Iron Mountain is committed to intentionally creating and supporting an inclusive and diverse workforce.
At Iron Mountain, we challenge ourselves and inspire others to create innovative business solutions that make a positive environmental and social impact.
Employee Resource Groups
Do you want to get involved and make a difference? By joining Iron Mountain, you can also be part of our Employee Resource Groups.
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