The Desigual CRM Loyalty team is looking for a trainee with or without previous experience to support us during the relaunch of our loyalty program and create an out-of-the-box experience for our clients. As a CRM Loyalty Trainee you will:
1. Support the CRM loyalty team with daily activities to further engage and activate members of the loyalty program.
2. Follow key KPIs including adhesion score, engagement, conversion, etc. for the global loyalty program.
3. Set up push notification campaigns in our new communication channel.
4. Support the planning and execution of loyalty experiences and special activations.
5. Assist the CRM loyalty team in preparing monthly reports and presentations around loyalty activity.
6. Establish and maintain an archive of presentations, marketing materials, and communications accessible to all internal stakeholders in the file system.
7. Coordinate with internal teams to implement loyalty campaigns.
8. Work with the emailing team to set up new loyalty emails.
9. Play an active role and contribute ideas that enrich the program.
You are the person we are looking for if you:
1. Can sign a full-time internship agreement with your university or school.
2. Have fluent knowledge of English, both written and spoken, and excellent writing skills.
3. Possess good communication and social skills.
4. Are a good team player.
5. Are creative, artistic, and have attention to detail.
6. Are flexible and cooperative.
7. Have excellent computer skills (Microsoft Office, mainly Excel, Word, PowerPoint).
We offer you:
1. Express Yourself: we're all about creative freedom - be yourself and let your creativity flow!
2. Caring: looking after our relationships with colleagues and putting all our love into what we do is the key to our success.
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