THE ROLE
Join our Customer Service Hub at our location in Badalona. We are looking for an eCommerce Data Analyst to strengthen our team as soon as possible with the following responsibilities :
* Support and maintain our electronic business (eBusiness) platforms, including EDI (Electronic Data Interchange), Supplier Portals, SunSupportOnline, Order Automation, and other various eBusiness solutions
* Facilitate requests for eCommerce accessibility and maintain accurate data for effective usage of all eBusiness platforms
* Monitor various e-business platforms daily, provide user support, and manage exceptions due to technical failures
* Act as a liaison with internal functional areas to onboard eBusiness opportunities and actively support implementation
* Identify potential issues and work proactively to resolve them
If you have any questions regarding the role or the recruiting process, please do not hesitate to contact our Talent Acquisition Team : sun-careers@sunchemical.com
YOUR PROFILE
* Degree in a business- or IT related field or equivalent experience is preferred
* 2-3 years’ experience in a Business-to-Business environment with a proven track record of servicing internal and external customers
* Experience with B2B Websites, Supplier Portals, and EDI is helpful, but not required
* Proficient Microsoft Office skills (Word, Excel, Outlook)
* Problem solving skills are required to troubleshoot potential issues without immediate guidance
* Very good communication skills in English
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