About the job
Company Description
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence, and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, breakout rooms catering to all sizes of meetings, a rejuvenating spa, and a state-of-the-art fitness center.
Job Description
What you’ll do
* Support the sales team in driving group sales revenue by identifying and securing group bookings at SLS Barcelona.
* Provide account management for new and existing accounts and work with other sales team members to meet and exceed monthly revenue goals.
* Identify and qualify potential leads through research and following the hotel sales strategy and goals.
* Create and maintain customer relationships to achieve optimum market share, understanding their needs and providing tailored solutions.
* Prepare compelling proposals and presentations to showcase our hotel’s facilities, services, and offerings to prospective clients.
* Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives.
* Work closely with the events, catering, and operations teams to ensure seamless execution of group bookings and exceptional guest experiences.
* Analyze sales data and market trends to forecast sales revenue accurately and provide regular reports and updates to the Director of Group Sales.
* Manage the group sales budget effectively, optimizing resource allocation to maximize ROI.
* Demonstrate knowledge of Delphi and Opera, keeping updated information on each booking and its status.
* Provide guidance and support to the sales team, fostering a culture of continuous learning and development.
Qualifications
* At least two years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel.
* Bachelor’s degree preferred.
* Valuable knowledge of sales skills and the ability to understand customer requirements and translate these into sales solutions.
* Track record of meeting or exceeding sales goals and developing long-term relationships and contacts.
* Experience managing luxury brands.
* Strong organizational skills including follow-up, time management, and the ability to multi-task in a fast-paced environment.
* Excellent verbal and written communication skills; fluent in Spanish and English (fluency in additional languages is a bonus).
* Ability to work under pressure and deal with stressful situations during busy periods.
* Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as Delphi and Opera.
* Strong work ethic and self-starter who is a team player with a can-do attitude.
* Exceptional interpersonal skills and the ability to present oneself professionally.
Additional Information
What's in it for you
* The opportunity to join an innovative, fast-growing, international group committed to building a global brand.
* The chance to challenge the norm and work in a creative and rewarding environment.
* Become part of a passionate team creating great hospitality experiences.
* A competitive package and plenty of opportunities for development.
* Excellent discounts across the entire Ennismore family of brands.
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands.
Experience: Required
Languages: English – Advanced. Spanish – Advanced
Employment: Full-time
Starting time: Immediate start!
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