Rental Sales Agent - Deliver Exceptional Service and Maximize Sales
We are seeking a highly motivated Rental Sales Agent to join our team at Europcar-Espana. This role involves delivering exceptional customer service while achieving sales targets.
Key Responsibilities:
* Process rental agreements with accuracy and professionalism, ensuring every customer is welcomed and treated with respect.
* Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services.
* Utilize effective sales techniques to build rapport with customers and skillfully overcome objections.
* Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
* Assist customers in identifying additional services or products that may enhance their rental experience.
* Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
* Support branch operations by performing additional duties as requested by management.
Requirements:
* Sales background: Proven sales experience in a dynamic, fast-paced environment.
* Product expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
* Strong customer service skills and the ability to communicate professionally.
* A sales-driven attitude with a focus on meeting and exceeding targets.
* Ability to work efficiently in a fast-paced, customer-focused environment.
* Attention to detail and a commitment to providing accurate and timely service.
About Us:
Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise. We offer a wide range of car and van rental services to individuals and businesses, relying on a fleet of more than 250,000 vehicles equipped with the latest engines.