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Global Commercial Training Senior Director Mission
* Strategic Training Leadership:
o Design, plan and implement a global training strategy aligned with the company’s business objectives and values.
o The local trainers will report dotted into this person. This person will provide them the training strategy and will support them to implement it locally.
o Drive the continuous improvement of training programs to meet evolving organizational needs.
o Choose innovative instructional design techniques to optimize the training experience and meet the goals of adaptive learning principles.
o Look for advancing technology to create engaging trainings and updates that are easily accessible and digestible for the target audience.
o Continuously measure training performance and KPIs to evaluate trainings and inform future training design.
o Secure adequate resources and budget dedicated to executing the Training strategy at global and local levels.
o Identify needs and new ways to enhance face-to-face and virtual interactions of Field Force with HCPs and elaborate consistent plans and actions to evolve field people's way of working, good selling outcomes, and a winning mindset.
* Curriculum Development:
o Define the key competences for the Sales teams and the trainers to be successful in the training design and implementation.
o Oversee the creation of training curricula covering a range of disciplines, ensuring alignment with industry best practices and regulatory requirements.
o Collaborate with subject stakeholders to develop relevant and engaging content.
o Support the integration of skills development programs for Customer Facing Teams in the continuous upgrading to better develop their role.
* Performance Metrics:
o Establish key performance indicators (KPIs) for training programs and measure their impact on employee performance and organizational goals, fostering a data-driven organization.
* Collaboration:
o Collaborate with department heads and key stakeholders to understand organizational goals and ensure training programs align with strategic objectives.
o Support both HQ and local teams in identifying and prioritizing training needs and matching with current or to be developed deliverables.
o Collaborate with cross-functional Global and local teams to identify and develop ongoing training initiatives designed to educate on all aspects related to product knowledge and its execution on the field.
o Foster a culture of continuous learning and development.
* Budget Management:
o Define the Commercial training budget and how it should be distributed in the different markets, prioritizing among MC’s.
Education
Bachelor's degree, a degree in Health Sciences would be an asset.
Experience
* 7+ years of training or related experience in the biopharmaceutical or health-related industry.
* In addition, 3-5 years of management experience leading a team.
* Pharma Sales or marketing experience (better if in Biologics and Specialty business).
* Train the trainer’s solid expertise.
* Experience with training methods and programs.
* Solid leadership experience driving global strategic, operational, and tactical direct and cross-functional team efforts.
Specific Knowledge
* Proficiency in English and Spanish. German, French or Italian valuable.
* Expert in leading and dynamizing groups.
* Excellent communication, coordination agility, and collaboration skills.
* Up to date on trends and changes in the market, customers, and technologies.
* Strong leadership to impact and influence.
* Excellent written and verbal presentation skills.
* Strong communication and interpersonal skills.
* Innovation mindset, thinking outside of the box.
* Analysis and decision making.
* Digital skills.
Values
* Care: we listen & empathize, we value diverse perspectives & backgrounds and we help each other succeed.
* Courage: we challenge the status quo, we take full ownership and we learn from our successes & failures.
* Innovation: we put the patient and customer at the center, we create novel solutions and we empower entrepreneurial mindsets.
* Simplicity: we act decisively and avoid over-analysis, we understand why before we act and we are agile & keep things simple.
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