Deliver Exceptional Service and Maximize Sales
Are you driven by delivering excellent customer service while achieving sales targets? We're seeking a highly motivated Rental Sales Agent to ensure a seamless rental experience and maximize sales opportunities.
Key Responsibilities:
* Handle reservations and process rental agreements with accuracy and professionalism.
* Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
* Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer.
* Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
* Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
* Assist customers by identifying any additional services or products that may enhance their rental experience.
* Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
* Support branch operations by performing additional duties as requested by management.
Requirements:
* Sales Background: Proven sales experience in a dynamic, fast-paced environment.
* Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
* Strong customer service skills and the ability to communicate professionally.
* A sales-driven attitude with a focus on meeting and exceeding targets.
* Ability to work efficiently in a fast-paced, customer-focused environment.
* Attention to detail and a commitment to providing accurate and timely service.
About Us:We are a global mobility player with 75 years of expertise and a leading position in Europe. Our mission is to provide our customers with a wide range of car and van rental services, relying on a fleet of over 250,000 vehicles.