HAYS Technology
is collaborating with a lead company in their business with presence around the world. We are looking for a expert in technology in
Apps (SAP & Salesforce)
field in terms of process to acting as link between business, external partners and developers.
IT Apps Process Lead
with 3 - 5 years of experience in a hybrid system of teleworking with a salary budget around €35,000 - €40,000 gross/year.
Responsibilities:
Implementation of New Functionalities: Planning and reviewing new versions. Defining and planning regression tests for existing applications. Planning and executing specific tests to validate new functionalities. Ensuring the execution of tests according to established standards.
Support and Analysis: Expert in CRM applications (custom systems and Salesforce) and ERPs (SAP) to provide support to key users and coordinate with the Application Development team. Investigating and analyzing errors using tools such as log review.
Monitoring and Reporting: Defining monitoring reports at both operational level with IT teams and users, and executive level with area managers and Directors.
Requirements: Between 5 years of experience in IT project maintenance/implementation, with knowledge of the phases of an implementation project. Knowledge of cycle of apps projects and experience with Salesforce or SAP. Languages: fluent English and fluent Portuguese (desirable).
Key Skills: Attention to detail and analytical skills. Proactivity to identify areas for improvement. Teamwork and collaboration in multidisciplinary environments. Interpersonal skills to interact with the business area.
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