Description:
Are you passionate about customer service and looking for an opportunity to grow in a dynamic and exciting environment?
We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers.
Requirements:
What will you be doing?
-You will be working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
-You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions
You will be offering an omnichannel service to our consumers via telephone, email, chat, and social media
-You will develop a sound understanding of the products and services offered by our client
-You will becom an expert on our brand.
-You will embrace our company values and act as a brand ambassador
What skills & experience will you bring to us?
-You have a fluent level of Dutch with exceptional grammar and spelling skills
-You have a fluent level of English (Both written and spoken)
-You are a genuine passion for delivering outstanding customer service
-You have strong administrative skills with a keen eye for detail
-You have professional outlook and proactive approach to problem solving
Offer:
Part time: (25 or 30 hours/week)
Salary: €12.500- €14000 gross per year
Incentives: Top performance incentives
Growth Opportunities
Location: Barcelona