ABOUT US
Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.
Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.
Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
MISSION OF THE ROLE
Konecta is currently recruiting Dutch native speaker agent to join the customer service team of an internacional group in our company.
Within this position you will be in charge of the Front and Back office : inbound calls and emails.
REQUIREMENTS
* Dutch native speaker
* High English or Spanish level for internal communication
* Excellent communication skills, both oral and writting
* Computer skills
WHAT WE OFFER
* Monday to Sunday (with always two week end free per month)
* Permanent contract
* Starting date: Asap
* Fixed salary
* Evolutive position
* Paid training
* Discount with private health insurance
* Training throughout the year as we want to develop our talented employees
We can't wait to meet you!