IT Automation Engineer
We are seeking a highly skilled and motivated IT Automation Engineer to drive automation initiatives and integrate cutting-edge AI solutions within our IT operations. This role requires a strong foundation in IT automation, a passion for AI, and the ability to design, develop, and implement solutions that optimize efficiency and enhance user experiences.
* Identify and Automate: Proactively identify opportunities for automation within IT Operations. Design, develop, and implement automation processes using tools like Jenkins, Git Actions, and Blueprism to reduce manual tasks and streamline workflows.
* Develop Automation Solutions: Create automation solutions and services for IT support and other departments, simplifying operations, accelerating processes, and ensuring standardization.
* Assist in Building AI-Powered solutions: Help designing, developing, and implementing virtual assistants and chatbots leveraging Generative AI (e.g., Google Gemini/Vertex AI, OpenAI, Meta's Llama) to enhance IT support, automate common requests, and improve user experience.
* Seamless AI Integration: Design and implement robust integrations between backend systems and third-party AI platforms. This includes developing and maintaining APIs, optimizing performance and scalability, and ensuring secure data exchange.
* Champion AI Advancements: Stay abreast of the latest advancements in AI, exploring potential applications within our systems. Contribute to internal knowledge sharing and documentation.
* CI/CD Pipeline Mastery: Design, automate, and manage CI/CD pipelines, ensuring seamless integration and delivery of software updates. Solid understanding of best practices is crucial.
* DevOps and Infrastructure Expertise: Possess strong knowledge of DevOps principles and experience with cloud infrastructure (AWS, Docker, Kubernetes, load balancing) to support AI integrations and automation initiatives.
* LLM Hosting and Cloud Infrastructure (Optional): Demonstrate expertise in deploying, managing, and scaling large language models (LLMs) on cloud infrastructure. This includes optimizing cost and performance for AI workloads.
Your Profile
* Programming Proficiency: Minimum 4 years of programming experience with high proficiency in Java, Python or Go.
* Automation Expertise: Extensive knowledge of process automation tools (Jenkins, Git Actions, Blueprism) and CI/CD best practices.
* Database Knowledge: Good understanding of databases (MS SQL, MySQL, Oracle).
* Version Control and Collaboration: Experience with Git, GitHub/Bitbucket/GitLab, and agile methodologies.
* AI/ML Foundation: Strong understanding of AI concepts and technologies, including LLMs, natural language processing, machine learning, and search engines (e.g., Elasticsearch, OpenSearch, Solr, Lucidworks Fusion). Hands-on experience with machine learning libraries (TensorFlow, PyTorch, Scikit-learn) is preferred.
* API Development: Solid understanding of RESTful API design principles and experience in building and consuming APIs.
* Chatbot Development: Familiarity with chatbot development frameworks (Dialogflow, Rasa, Microsoft Bot Framework, IBM Watson Assistant, Amazon Lex).
* ITSM Tool Experience: Knowledge of IT Service Management tools like ServiceNow, BMC Remedy, Jira Service Management, or Cherwell.
* Problem Solver: Excellent analytical, problem-solving, and troubleshooting skills.
* Effective Communicator: Strong communication, collaboration, and documentation skills.
About Us
MediaMarktSaturn is Europe's leading consumer electronics retailer. It sees itself as a partner, daily companion and navigator for its customers in the digital world. Its over 1,000 MediaMarkt and Saturn stores are closely integrated with their online shops. MediaMarktSaturn has a total headcount of more than 60,000.
MediaMarktSaturn Technology is working on making Europe's number one consumer electronics retailer the technology leader in its sector. To this end, several hundred developers, UX designers and system architects using state-of-the-art technology work hand in hand with business owners in agile teams to develop customer-focused technology solutions for more than 6 million customers every day in 11 countries.
Additional Benefits
As part of open and dynamic teams, you are developing solutions for Europe's largest consumer electronics retailer. Alongside challenging tasks with latest technologies, we are offering various benefits as well. As part of the Future Technology Hub you will be building the future of retail and services.
1. You'll have a discount of 10% on the entire MediaMarkt website, so you can treat yourself at a lower price whenever you want.
2. On top of your compensation package, you can request Flexible Pay