We are Impress. We believe everyone deserves a smile they’ll love.
We are the largest chain of ortho clinics with fully digital processes. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases.
Born in Barcelona in 2019, in just 6 years, we’ve grown to pioneer leading care, flagship clinics and state-of-the-art tech across 10 countries and more than 120 locations, and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe.
We are seeking an experienced International Consumer Finance Specialist to manage and optimize our financial operations across multiple regions. This role involves direct collaboration with financial institutions in Portugal, Spain, Italy, France, UK, Ukraine, Germany, Netherlands, Sweden, and the US, ensuring seamless financing processes and supporting clinical teams to deliver exceptional customer experiences.
The ideal candidate will have strong expertise in consumer finance, excellent communication skills, and the ability to manage diverse financial operations effectively.
Key Responsibilities:
* Maintain direct contact with financial institutions across all assigned regions.
* Assist clinic sales teams with patient financing, ensuring all processes are correctly followed.
* Oversee pending financing cases and manage escalations as needed.
* Deliver comprehensive training sessions on financial processes and protocols to sales teams.
* Analyze payment plans and debt recovery strategies.
* Monitor key metrics to ensure financial goals are met across regions.
Requirements:
* Strong background in consumer finance, with proven experience in an international environment.
* Knowledge of financing operations, debt recovery, and financial documentation protocols.
What we're expecting from you:
* Full professional proficiency in English and communicative in Spanish (additional languages are a plus).
* Advanced proficiency in Excel and other analytical tools.
* Excellent organizational, communication, and interpersonal skills.
* Proactive and detail-oriented approach to problem-solving.
* Strong ability to multitask and prioritize in a fast-paced environment.
What we offer:
* Opportunity to grow in an innovative company and Top International Scale Up.
* Attractive Compensation package.
* Flexibility on clocks in-clocks out. The position would be on-site, so far we don't offer remote work.
* Benefits with our treatments, aligners, and products.
* Collaborative work environment and positive culture.
* International and diverse teams.
* Coffee and fresh fruit every morning.
At Impress we cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, color, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.
Our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better results.