The Senior Expert for the SAP PM / PS area leads the Plant Maintenance / Project System processes and the team located in Spain. You are end-to-end responsible for Plant Maintenance and Project System topics to provide state-of-the-art services and solutions as required. This includes the implementation of appropriate system enhancements following established processes to meet customer requirements. The Delivery Manager will interact with our Business-facing organization to plan, prepare, execute, and monitor projects as well as individual Change Requests. This will be done by leveraging the functional and technical skills provided by the team in Spain.
This role requires excellent knowledge of SAP PM / PS and the adjacent modules combined with a deep understanding of associated P2D (Project to Decommission) processes integrated with ERP systems. You will lead the interaction with the business partners and process architects to find suitable and sustainable solutions meeting customer demand. Vendor Performance Monitoring of the Application Managed Services provided by our strategic partners belongs to the role including periodic service reporting and annual reviews. At our Plant Maintenance is connected to all relevant ERP systems to centrally create, change, and distribute, or to consolidate master data across the complete enterprise system landscape. The integration of all those components and the participation in architecture design decisions is also part of this position.
The main responsibilities include accountability for customer satisfaction through proper solution design delivery, application life cycle management and service performance monitoring while maintaining necessary internal (process, security) and external (GxP, GDPR, license) compliance, as well as Change and Release Management, Project Delivery, Incident and Problem Management.
Who you are:
Education / Professional Experience:
Master degree or equivalent in Computer Sciences and / or Business Administration
12 years experience in software or applications services
5-year experience within an international environment
Languages:
English mandatory (written and spoken)
An additional language (German) is an asset
Skills & Competencies:
Management experience in an international environment
Strong interpersonal and organizational skills
Strong written and oral communication skills
Willingness to travel
Ability to make difficult decisions and act autonomously.
Integration skills regarding the use of functionality within SAP PM and PS
Senior level in a second SAP area like SAP QM, SAP MM or SAP LE
Expert knowledge in Mobile Maintenance (SAP Work Manager, SAP Asset Manager)
Expert knowledge in Output determination
Good knowledge in SAP workflow
Good knowledge in the surrounding modules (IM, LE, QM, MM-PUR, MM-IM, CO)
Basic knowledge in ABAP – development, exits, debugging, etc.
Basic knowledge in EDI and IDocs
Basic knowledge in Archiving
Basic knowledge in MDG-EAM IT Process roles (optional)
Operational Vendor Management & Reporting
Change and Release Management
Project Delivery and Service Introduction
Application Life Cycle Management
Disaster Recovery Planning and Testing
Information Security – Patch Management, Information classification
Operational Compliance – DP, GxP (user management), licenses management, training plan and execution, FSA – error management of IDocs, BI session, transaction error
Incident Management
Problem Management
#J-18808-Ljbffr