K-116 Business Architecture-Product, Hibrido
Barcelona
EUR 50.000 - 70.000
Cas Training, a leading company specialized in offering training solutions and consulting and outsourcing services for professionals in the field of ICT, is seeking a candidate for the following role:
Responsibilities:
* Analysis of contact center systems, especially in the design of contact center services processes and environments.
* Work in an agile team structure.
* Collaborate with global and multicultural teams.
* Engage in complex IT development projects.
* At least 3 years of experience in contact center systems analysis, ideally in designing contact center services processes and environments.
* Technical degree in Telecommunications Technology or similar acquired knowledge.
Join a young and dynamic, highly qualified team in a company in the process of expansion. Participate in innovative and cutting-edge projects for large first-class clients in different market sectors. Enjoy long-term projects, professional stability, and career progression with indefinite hiring and free access to Cas Training's annual training catalogue.
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