Trek Travel provides global cycling, hiking, and walking vacations of a lifetime with the goal of helping more people actively explore and experience the world.
We are seeking candidates to oversee and host Trek Travel's Self-Guided trips in Spain, specifically in Girona. You will be the main point of contact for Trek Travel Self-Guided Guests while they are on trip, preparing bikes, greeting guests, and being available for any needs that arise in the duration of the trip.
Position Responsibilities
* Read trip itinerary and trip reports prior to trip start
* Prepare all bikes prior to trip start according to Trek Travel standards
* Charge all electronic devices, such as Di2, lights and e-bike batteries
* Ensure RWGPS experience is updated for guests and guests know how to use it
* Ensure GPS tracks are accurate and ready for guests
* Greet guests on Day 1 at the trip hotel
* Ensure guests filled out Waiver and Release of Liability forms
* Give guests an orientation of the region and the trip days
* Show guests where bikes and equipment are stored at the hotel
* Conduct a safety and RWGPS talk in addition to a bike demo before the first ride
* Greet guests on departure day
* Ensure bikes on departure day are mechanically sound
* Complete all trip end duties such as a Trip End Report
Requirements
* Knowledge of bike mechanics, including removing and replacing tubes and tires, installing pedals, adjusting saddle height and position, and adjusting brake and derailleur cables
* Ability to demonstrate general familiarity with carbon fiber bike frames
* At least 23 years old
* Reside in or around one of the following regions: Girona, Spain or a surrounding area
* Clear driving records
* Current First Aid and CPR certifications
* Proficient driving a standard transmission with a trailer
* Available in the months of April – October
Compensation
* The host gets paid on the first and last day of each trip
* The host gets paid for each prepped bike
* If an emergency happens and the host spends time assisting guests, the host will be paid an hourly rate
* Gratuities are not recommended on Self-Guided trips, but guests can tip the host at their discretion based on level of service
This is a part-time, contracted position. This position reports to the Director of Guide Operations and will work cross-functionally with the Guide and Trip Design Departments. This position is based in Girona, Spain. Interest in the active travel industry is beneficial, but not necessary.
Trek Travel is an Equal Employment Opportunity Employer and Service Provider. We strictly prohibit discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.