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Client:Location:
Barcelona, Spain
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
06.03.2025
Expiry Date:
20.04.2025
Job Description:
A brief description about us:
Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, home to several historic modernist works and architectural gems by Gaudi.
The hotel belongs to the Mandarin Oriental Hotel Group, an international hotel management group with more than 38 luxury hotels, resorts, and residences worldwide in Asia, Europe, and the Americas.
Mandarin Oriental Barcelona Hotel has 120 rooms, 28 of which are suites, all uniquely decorated by Patricia Urquiola.
In addition to accommodation, the hotel has rooms available for events such as weddings and business meetings.
Our gastronomy features a 2 Michelin star restaurant, a cocktail bar, an indoor garden, and a pool terrace for light dinners and spectacular views.
We are currently looking for new talent to join the F&B department as waiter/tress.
What will be the main functions you will perform in your position?
Major Responsibilities:
* Perform assigned duties with proactive, interactive, and reactive leadership to ensure guest satisfaction during their meal experience.
Tools/Equipment Used:
* Infosys System, Microsoft programs, telephone, Reservations Diaries, cash floats, chinaware, silverware, glassware, coffee machines, bottle openers, and toast machine.
Daily Duties:
* Ensure grooming standards are adhered to, reflecting a professional image.
* Communicate with kitchen and sommelier for specials.
* Take guest food and beverage requirements.
* Offer aperitifs and recommend food.
* Attend pre-service briefings for daily updates.
* Meet, greet, and seat guests professionally.
* Maintain mise en place levels accurately.
* Clear and re-set tables according to reservation plans.
* Coordinate food and beverage service with Manager and Sommelier.
* Prepare and present bills accurately.
* Respond proactively to guest queries.
* Report and follow up on maintenance issues affecting service delivery.
* Wish farewell to guests, ensuring satisfaction.
* Perform all duties related to restaurant closing shifts.
Periodic Duties:
* Perform weekly ordering of stationary and ensure accurate delivery.
* Ensure weekly polishing of silverware is carried out.
What kind of talent are we looking for?
* Good customer orientation.
* Team player who enjoys learning from multiculturalism.
* Committed and professional individual.
* Responsible and reliable.
What do we offer our talent?
* Canteen with a different menu every week.
* Learning platform for training courses.
* Clean and ironed uniform provided by our laundry team.
* Young, fun, and multicultural working environment.
* Complimentary stays and special staff rates.
* Tea or coffee available in our Coffee corner.
* Be part of a globally recognized company.
* Join a passionate team focused on service and luxury.
* Access to electric kick scooter & bike parking.
* Staff parties and team building events throughout the year.
* Options for growth within the group.
* Free weekly physiotherapy sessions.
* Enjoy your birthday free to spend it as you wish!
Mandarin Oriental, Barcelona is an equal opportunities employer. We value individuals with diverse opinions, cultures, lifestyles, and circumstances and are committed to equality of opportunity, providing a productive working environment free from discrimination.
Advertised: 23 May 2024 Romance Daylight Time
Applications close: 31 Aug 2024 Romance Daylight Time
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