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Business Analyst Front Office ERP (SAP SD, SAP S4 / HANA), Barcelona
Client :
Location : Barcelona, Spain
Job Category : Other
EU work permit required :
Job Views :
Posted : 06.03.2025
Expiry Date : 20.04.2025
Job Description :
Are you a proactive and dynamic individual with a passion for driving collaboration and efficiency? We are seeking a Business Analyst - our SAP expert to play a pivotal role as the liaison between our business side and support teams, ensuring seamless coordination and delivery of IT solutions.
What do we offer you? Join Schneider Electric, a global leader in energy management and automation. As part of our team, you'll have access to versatile trainings, career development opportunities, and a supportive environment that fosters innovation. You'll be empowered to drive impactful sales initiatives while enjoying a dynamic and inclusive workplace culture. At Schneider Electric, we prioritize work-life balance and offer competitive benefits to help you thrive in your career.
Key Responsibilities :
* Participate in weekly meetings with support teams such as Digital Technology Center and OnePi to discuss priorities and address blocking points.
* Challenge and drive support teams towards efficient issue resolution, promoting collaboration and timely ticket resolution.
* Manage Business IT demand by clarifying user needs, ensuring correct prioritization by support teams, and providing regular reports on ongoing demands.
* Establish and maintain relationships with business and support end users, providing regular updates on solution evolution and managing action plans to address issues and business needs.
* Foster strong relationships with support teams, facilitate effective communication, and assist in managing challenging situations for improved collaboration.
* Collaborate closely with the Development Team to manage Application Enhancement requests (CHRs), ensuring seamless integration and optimal performance.
* Deliver comprehensive application support to the business, addressing and resolving SAP-related inquiries and challenges.
* Meticulously document business requirements, functional specifications, and intricate business process models to enhance clarity and streamline processes.
* Offer technical guidance and prompt assistance to the SAP user community, ensuring the effective and profitable utilization of the ERP system.
What are we looking for in our candidate?
* Strong collaboration and influencing skills to drive effective co-operation.
* In-depth knowledge of SAP Sales domain, services, and Project systems, with familiarity in S / 4 HANA being a plus.
* Openness to embracing new challenges and a solid understanding of IT processes.
* Suitable educational background such as a degree in Computer Science, IT, or similar.
If you are ready to take on this exciting opportunity and drive impactful change within our organization, we'd love to hear from you! Apply now and be part of our innovative team.
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