About HIPRA
HIPRA is a leading pharmaceutical and biotechnological company dedicated to preventing and diagnosing animal and human health issues. With a strong focus on innovation, HIPRA develops cutting-edge vaccines and offers advanced diagnostic services.
Established in more than 40 countries worldwide, HIPRA has a significant international presence through its subsidiaries, diagnostic centers, and production plants strategically located in Europe and the Americas.
Research and Development
At the heart of HIPRA's success lies a strong commitment to Research and Development (R&D). The company allocates 15% of its annual turnover to R&D activities, driven by the pursuit of scientific excellence and the creation of innovative solutions.
HIPRA's dedication to R&D enables the development of high-quality, innovative vaccines that meet the evolving needs of the industry.
A New Role: Customer Engagement Specialist
We are currently seeking a highly skilled Customer Engagement Specialist to join our team in the Americas region or other countries in the zone.
Key Responsibilities
* Identify business objectives, challenges, and needs across different subsidiaries, adding value to the organization.
* Provide knowledge of business processes and suggest improvements to standardize and enhance processes.
* Analyze and implement new functionalities for zone subsidiaries.
* Manage organizational and territorial changes within the app.
* Collaborate with business teams to design future CRM and Marketing processes and develop various use cases.
* Provide functional support for tool usage in Customer Engagement.
* Communicate and persuade users of the tool's value in their daily work.
* Train and create training content for sales teams.
* Offer support to users in the zone.
About Working at HIPRA
HIPRA offers equal opportunities to all employees and values diversity. We consider all qualified applicants without regard to gender, race, nationality, disability, or age. Our hiring decisions are based on merit, competence, and the needs of the company.