What will you be doing?
* Support customer check-in and check-out processes, ensuring that service standards are met.
* Support in the management of reservations, invoicing, documentation and cash control and closing.
* Assist guests regarding the hotel facilities in an informative, helpful and friendly manner while maintaining a professional posture and demeanour at all times.
* Answering telephone calls and emails
* Be fully knowledgeable of the services the hotel offers and ensure that you are informed of all changes and new developments.
* Be familiar with all the daily events and activities in and around the hotel.
* Consistently provide a professional, warm and friendly service.
Would you like to join our team as a trainee? This is a great opportunity to be part of a 5* Resort in Sotogrande and develop your skills.
Providing friendly, sincere and personalised service is one of the ways our colleagues turn moments into memories for our guests at SO/ Sotogrande.
We are looking for an intern to assist our Front Office department.
Minimum requirements
* Driver's License.
* Own vehicle.
* Relevant Educational Background.
* Establish an Agreement with the School or University.
* English Knowledge: Advanced level of English. Additional knowledge of Spanish will be positively valued.