Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals.
Purpose of the role:
As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.
You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.
You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.
Responsibilities
1. Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
2. Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
3. Execute outbound prospecting to source, contact, and engage prospective customers
4. Educate customers on what we have to offer
5. Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
6. Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process
7. Update and maintain prospect and customer data in (CRM database). Manage leads, contacts, accounts, opportunities and activities in
8. Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline
Requirements
9. BA/BS degree, technical degree desired
10. C2 highly proficient level of Norwegian, spoken and written
11. Ability to speak and write English fluently and idiomatically
12. Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
13. Cloud landscape understanding
14. Ability to connect business needs with adequate solutions, strong business acumen
15. Strong interpersonal skills, team player and a high level of integrity and professionalism
16. Comfortable working against an assigned quota in a phone based environment
17. Thrive in a fast-paced, high-growth, rapidly changing environment
18. Knowledge of CRM systems, ideally Salesforce
19. Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
20. Organized and has pipeline management, time management skills and prioritization skills
21. IT skills: essential computer skills to navigate efficiently a computer based job
Desirable
22. Cloud certification
Benefits
23. Full time position (39h per week, Monday to Friday).
24. Possibility to be located in Barcelona, Spain or Athens, Greece
25. Salary: 27.040,00€ + up to 6.760,00€ gross/year in bonus.
26. Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
27. Permanent Contract..
28. Relocation support
29. A permanent presence of coaches who will facilitate your personal and professional development.
30. Established career path to grow within the project.
31. Bi-weekly, monthly or quarterly contests.
32. Employment with the world's largest provider of contact center services.
33. Excellent work environment, great colleagues, social arrangements and personal development.
34. Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.