Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals.
Purpose of the role:
As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.
You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.
You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.
Responsibilities
1. Achieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weekly
2. Manage a portfolio of assigned accounts to identify high potential prospects
3. Educate customers on what we have to offer
4. Execute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport and assess needs.
5. Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process
6. Update and maintain prospect and customer data in (CRM database). Manage leads, contacts, accounts, opportunities and activities in
7. Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline
8. Diligently document customers notes and deal details over the course of a customer's interaction (using ) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time.
Requirements
9. Based in Barcelona metropolitan area
10. BA/BS degree OR equivalent practical experience
11. Italian: C2 level
12. Ability to speak and write English fluently and idiomatically
13. Some experience in outbound sales, B2B sales or business development, ideally in the IT industry
14. Some understanding of cloud computing concepts, in particular Google Cloud Platform solutions
15. Ability to connect business needs with adequate solutions, strong business acumen
16. Strong interpersonal skills and a high level of integrity and professionalism
17. Comfortable working against an assigned quota in a phone based environment
18. General IT skills: essential computer skills to navigate efficiently a computer based job
Desirable
19. 1 year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations well
20. Experience in cold calling and successfully managing a large portfolio of accounts and contacts
21. Experience using Salesforce or other CRM platforms
22. Able to identify key decision makers and relevant stakeholders in a business conversation
23. Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
24. Understanding of local market and local business environment
Benefits
25. Full time position (39h per week, Monday to Friday)
26. This is a Hybrid working model in Barcelona.
27. Salary: 21.012,69€ gross/year + up to 2.521,52€ gross/year in bonus
28. Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
29. Permanent Contract
30. A permanent presence of coaches who will facilitate your personal and professional development
31. Established career path to grow within the project
32. Continuous training and certifications within Google products
33. Bi-weekly, monthly or quarterly contests
34. Employment with the world's largest provider of contact center services
35. Excellent work environment, great colleagues, social arrangements and personal development
36. Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
37. Office location surrounded by the sea (, Barcelona, Spain)