Director, Training Oversight & Development - Clinical - FSP
Job Summary:
We are seeking a seasoned training professional to lead our clinical training programs and drive operational excellence. This is an exciting opportunity for an experienced Director to develop and implement strategic training frameworks, oversee training specialists, and analyze site inspection findings to tailor training programs.
Key Responsibilities:
* Develop and Implement Strategic Training Frameworks: Align with company objectives and support operational excellence by developing and implementing comprehensive training strategies.
* Oversee Training Specialists: Mentor and guide a team of training specialists to ensure high-quality training delivery and continuous professional development.
* Analyze Site Inspection Findings: Use oversight visit trends and site inspection data to tailor training programs that address identified gaps and mitigate future risks.
* Demonstrate Impact: Link improvements to operational, compliance, and performance outcomes to demonstrate the impact of training initiatives.
* Stay Informed: Stay up-to-date on industry trends, regulatory changes, and audit findings to proactively adapt training strategies.
Quality-Driven Training Development:
* Create and Refine Training Content: Oversee the creation and refinement of training content to ensure it meets compliance, operational, and role-specific needs.
* Design Targeted Training Programs: Utilize site inspection findings and oversight visit trends to design targeted training programs that address root causes of non-compliance and enhance operational effectiveness.
* Present Training Impact Reports: Present training impact reports to leadership, demonstrating effectiveness and recommending adjustments.
Training Program Execution & Assessment:
* Develop and Deliver Training Programs: Lead the development and delivery of role-specific, leadership, compliance, and skill-based training programs.
* Ensure Data-Driven Training: Ensure training is data-driven, adjusting programs based on oversight visit findings, KPIs, participant feedback, and trend analysis.
* Cross-Functional Collaboration: Support cross-functional training initiatives, including role cross-training and upskilling programs.
* Foster a Culture of Learning: Foster a culture of learning, innovation, and accountability within the training team.
Develop Training Framework:
* Establish Training Framework: Establish and lead the training framework designed to support customer partnerships, balancing training, performance quality, governance, and continuous improvement.
* Partner with Customer Teams: Partner actively with our customer training & quality oversight teams to oversee ongoing training content development, training delivery, and quality standards.
Operational Excellence & Continuous Improvement:
* Assess Training Effectiveness: Regularly assess training effectiveness using oversight visit trends, site inspection data, and operational feedback to refine programs.
* Build Business Cases: Build business cases and ROI justifications for training initiatives, ensuring efficient resource utilization.
* Implement Technology-Driven Solutions: Oversee the implementation of technology-driven training solutions to improve accessibility, engagement, and performance.
Qualifications:
Minimum Qualifications:
* Bachelor's degree (Master's, PhD, MBA preferred) in a relevant field (Life Sciences, Education, Organizational Development, Business, or a related discipline) and fluency in English.
* 8+ years of experience in training development, leadership, or learning & development within the pharmaceutical, clinical research, or healthcare industry.
* Strong background in training content development and delivery, with expertise in instructional design and adult learning principles.
* Experience managing and mentoring training teams that deliver training to operational teams.
* Demonstrated ability to ensure monitoring teams achieve relevant performance metrics through effective training programs.
About Syneos Health:
Syneos Health is a leading integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies, and apply advanced business practices to speed our customers' delivery of important therapies to patients.